Customer Service Officer, Jalan Mahsuri Bayan Baru

2 weeks ago


Malaysia CIMB Group Full time

Responsibilities:

Sales & Operational Function

  • To be responsible for endtoend process for overthecounter transactions on account opening, cash and noncash transactions according to advice slips or other negotiable documents.
  • To be responsible on the accuracy and monitoring of the Branch's balancing activity on daily operations.
  • To discharge duties instructed by ACSM/BM to serve business interests of the Bank.

Additional role for CSD at SME Desk:

  • To participate in promoting branch products and services through cross-selling activities.
Customer Relationship

  • To proactively identify, manage and propose effective endtoend solutions to issues related to service delivery
  • To supervise and resolve customer complaints raised by CSR Teller on requests, inquiries, problems and complaints
Process & Compliance

  • To take accountability over Branch's compliance to the standard operating procedures and to ensure regulatory requirements are met towards achieving operational excellence
Operational Authority

  • To validate overthecounter transactions on account opening, cash and noncash transactions according to advice slips or other negotiable documents
  • To approve rates, cash and check deposits up to authorized amount
  • To act as Programme Champion for all sales, service and compliance module in view of training and educating branch staff
  • To supervise staff in ensuring service and compliance standards are me

Job Requirements:

  • Degree or Diploma holder in any field
  • At least 3 to 5 years relevant banking experience
  • Attention to detail and strong math aptitude
  • Good interpersonal skillfriendly and polite
  • Good personal attributeshonest and able to work under pressure in a fastpaced environment.


  • Malaysia CIMB Group Full time

    **Responsibilities**: Sales & Operational Function - To be responsible for end-to-end process for over-the-counter transactions on account opening, cash and non-cash transactions according to advice slips or other negotiable documents. - To be responsible on the accuracy and monitoring of the Branch's balancing activity on daily operations. - To discharge...


  • Malaysia CIMB Group Full time

    **KEY RESPONSIBILITIES Sales Planning & Execution - To service Preferred customers base above RM 250,000 - To actively acquire New-to-Bank (NTB) and New-to-Preferred (NTP) customers. - To promote Bank's other products and services that management may deem relevant to distribute to Preferred customers via sales referrals. - To provide fast and convenient...


  • Malaysia Rentokil Full time

    We are looking for a motivated, dynamic **Customer Care Executive (Indoor Sales) **to join our team based out of our offices in various locations. Your responsibilities will be to look to build on solid existing client relationships whilst also using your outstanding sales skills and outgoing personality to win new sales and clients in your sales...


  • Malaysia 7-Eleven Malaysia Sdn Bhd Full time

    PENGAMBILAN SEGERA7Cafe #2972 Jalan Astaka, Bandar Baru KlangKelayakan mengisi kekosongan jawatan :-KREW MEMBER (Berumur 18 tahun dan keatas)KELEBIHAN & FAEDAH- Bayaran gaji 2x sebulan- Elaun Malam- Bayaran Overtime- Potongan KWSP / SOCSO- Medical Benefit- Insurans 24jam- Hostel disediakanSila bawa bersama semasa panggilan temuduga :-- Salinan IC-...

  • Service Supervisor

    4 weeks ago


    Malaysia Rentokil Full time

    **_In this role you will be responsible for:_** - Plan and check service schedules via in-house system - Manage and train service staff in order to improve the service quality - Make sure team members provide quality and timely services as per scheduled - Carry out regular quality assurance checks on completed services by spending 20% of available...


  • Malaysia Rentokil Full time

    Rentokil Initial is one of the largest business services company with more than 66,000 colleagues worldwide and operates in over 70 countries. The company relies on the commitment, ability and teamwork amongst colleagues to deliver the services and delight customers. We are the market leader in both pest control and hygiene solution industries for more than...

  • Juruservis Wanita

    2 weeks ago


    Malaysia Rentokil Full time

    **Requirements**: **_ In this role you will be responsible for:_** - Performing hygiene services such as replacing trash bags in the disposal bins for feminine hygiene products in restrooms, ensuring the bins function properly, maintaining a satisfactory level of cleanliness and sanitation for the bins, and so on. - Seeking opportunities to generate...


  • Malaysia Ground Breakers & Co Full time

    VACANCY—>Customer Service Representative / Event Crew—>Monday to Saturday —>Office Address: NO 6-3 (3rd FLOOR), JALAN PJS 8/12A, DATARAN MENTARI 47500, PETALING JAYA, SELANGOR.—>Qualification not needed—> No Experience Required—> Company got given the Training Classes—> Only MalaysianInterested kindly whatsapp / call mr SATHIA)


  • Kuala Lumpur WP Kuala Lumpur Malaysia Elite Advance Service Sdn Bhd Full time

    Responsible for responding to customer inquiries, accepting complaints, collecting, sorting and analyzing customer complaints, and classifying and archiving them according to the company's requirements;Contact the company in a timely manner and follow up on the status of customer opinions in a timely mannerConduct a customer return visit in a timely manner...


  • Kuala Lumpur WP Kuala Lumpur Malaysia Elite Advance Service Sdn Bhd Full time

    Responsible for responding to customer inquiries, accepting complaints, collecting, sorting and analyzing customer complaints, and classifying and archiving them according to the company's requirements;Contact the company in a timely manner and follow up on the status of customer opinions in a timely mannerConduct a customer return visit in a timely manner...


  • Kuala Lumpur WP Kuala Lumpur Malaysia 80000 Elite Advance Service Sdn Bhd Full time

    Responsible for responding to customer inquiries, accepting complaints, collecting, sorting and analyzing customer complaints, and classifying and archiving them according to the company's requirements;Contact the company in a timely manner and follow up on the status of customer opinions in a timely mannerConduct a customer return visit in a timely manner...

  • Customer Service

    4 weeks ago


    Malaysia Scicom (MSC) Bhd Full time

    The PositionThe Executive – Customer Service will be required to manage incoming calls and emails from customers pertaining to ticketing, flight reservations and related products and services.The position will require you to support the contact centre in spoken and written English and Bahasa Malaysia as well as English, Bahasa Malaysia and Mandarin.The...

  • Teller (Kulai Baru)

    2 weeks ago


    Malaysia Ria Financial Services Full time

    Teller (Kulai Baru) As a company whose mission is to be the most progressive and inclusive money transfer business in the world, Ria delivers highly reliable payment services to our customers. With over 400k locations in 165 countries, we have adopted the true identity of what it means to be multicultural and embody the idea of being family, no matter where...


  • Malaysia Rentokil Full time

    We are looking for a motivated, dynamic **Intern** for **Field Biologist (FB) **to join our team. Your responsibilities will be to continuously monitor and ensure service compliance whilst also using your Biology / Entomology knowledge and outgoing personality to perform on-site inspection at customers’ premise. To help to achieve this, we will provide...


  • Malaysia CIMB Group Full time

    **KEY RESPONSIBILITIES** - Sales Planning & Execution- To service Preferred customers base above RM 250,000 - To actively acquire New-to-Bank (NTB) and New-to-Preferred (NTP) customers. - To promote Bank's other products and services that management may deem relevant to distribute to Preferred customers via sales referrals. - To provide fast and convenient...


  • Bukit Jalil Kuala Lumpur Kuala Lumpur Malaysia Prism Tech Sdn Bhd Full time

    We are seeking a full-time Customer Service Officer based in Malaysia who will be the heart and soul of PRISM+ to our customers. Being in a high-growth electronics company, we are looking for a candidate who can show experience in managing different customer expectations while providing a WOW outcome to them.This passionate experienced individual will help...


  • Bukit Jalil Kuala Lumpur Kuala Lumpur Malaysia Prism Tech Sdn Bhd Full time

    We are seeking a full-time Customer Service Officer based in Malaysia who will be the heart and soul of PRISM+ to our customers. Being in a high-growth electronics company, we are looking for a candidate who can show experience in managing different customer expectations while providing a WOW outcome to them.This passionate experienced individual will help...


  • Bukit Jalil Kuala Lumpur Kuala Lumpur Malaysia 57000 Prism Tech Sdn Bhd Full time

    We are seeking a full-time Customer Service Officer based in Malaysia who will be the heart and soul of PRISM+ to our customers. Being in a high-growth electronics company, we are looking for a candidate who can show experience in managing different customer expectations while providing a WOW outcome to them.This passionate experienced individual will help...


  • Malaysia Tan Choi Sdn Bhd Full time

    Join Our Fantastic Call Centre Group in the cityAre you looking for a rewarding career opportunity? Look no further Tan Choi is expanding rapidly, and we are seeking enthusiastic individuals to join our elite team in Kuala Lumpur. As a member of our team, you'll have the chance to transform advertising budgets into high-valued premium gifts for our clients'...

  • customer service

    2 weeks ago


    Malaysia Agensi Pekerjaan Synergy Staffing Sdn Bhd Full time

    Company : Schenker Logistics (M) SdnBhdLocation/Address :Lot 28 (PTD 5737), Jalan SiLC 1⁄4, Kawasan Perindustrian SiLC, Iskandar Puteri, 79200 Johor, MalaysiaPosition name :Associate Executive (Customer Service)Working Hours : 5 working days (Mon – Fri) 9am – 6pmContract Period : 3 monthsSalary : RM2450 - RM2950Qualification :DiplomaAge requirement :...