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Korean Customer Service
1 week ago
- Responding promptly to customer inquiries.
- Communicating with customers through various channels.
- Acknowledging and resolving customer complaints.
- Knowing our products inside and out so that you can answer questions.
- Keeping records of customer interactions, transactions, comments, and complaints.
- Communicating and coordinating with colleagues as necessary.
- Providing feedback on the efficiency of the customer service process.
- Managing a team of junior customer service representatives.
- Ensure customer satisfaction and provide professional customer support.
Salary:
RM4, RM5,200.00 per month
Ability to commute/relocate:
- Penang Hill: Reliably commute or planning to relocate before starting work (required)
Education:
- Bachelor's (preferred)
Language:
- Korean (preferred)
- English (preferred)
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