Korean Customer Service

1 week ago


Kampung Bagan Air Hitam, Penang, Malaysia Growthfn Full time
Maintaining a positive, empathetic, and professional attitude toward customers at all times.

  • Responding promptly to customer inquiries.
  • Communicating with customers through various channels.
  • Acknowledging and resolving customer complaints.
  • Knowing our products inside and out so that you can answer questions.
  • Keeping records of customer interactions, transactions, comments, and complaints.
  • Communicating and coordinating with colleagues as necessary.
  • Providing feedback on the efficiency of the customer service process.
  • Managing a team of junior customer service representatives.
  • Ensure customer satisfaction and provide professional customer support.

Salary:
RM4, RM5,200.00 per month

Ability to commute/relocate:

  • Penang Hill: Reliably commute or planning to relocate before starting work (required)

Education:

  • Bachelor's (preferred)

Language:

  • Korean (preferred)
  • English (preferred)


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