Korean speakers needed for a top bpo

Vacancy: Customer Success Specialist Korean SpeakerLocation - George Town ,Penang, Malaysia.Salary: Up to RM 9000Start Date: 3rd June, 2024Education: Degree /Diploma (SPM not allowed)Hours of Operation: Rotational Shifts, 24*7Head Counts: 12Language Korean + EnglishMust have B2 level English Language proficiency (reading, writing, speaking)REQUIREMENTS:...

ob Description:Responsibilities: Resolve customer issues and complaints efficiently and professionally. Maintain uptodate knowledge of company products and services to effectively assist customers. Handle customer requests, process orders, and manage returns and exchanges. Document customer interactions and transactions in the company's CRM system....

Role:Customer Service ExecutiveTimings:Rotational Shifts (Permanent)Industry:BPOWork Mode:Work from officeFunctional Area:ITES / BPO / Customer ServiceProcess:Semi-VoiceKey Skills: Call Center Customer Service Korean Call Centre skills Native Korean Korean Bilingual- Key Responsibilities:Maintaining a positive, empathetic, and professional attitude toward...

Another great opportunity for youWe are hiring Role : Customer service advisor/ QA/Trainer/ AnalyticsONLY FOR JAPANESE OR KOREAN SPEAKEREVERYONE CAN APPLY ( NATIVE OR NON-NATIVE)Short Overview of Job ResponsibilitiesCustomer Service Advisor (CSA) jobs continue to be on the rise as more businesses are being engaged through social media platform. CSA...

Qualifications Excellent written and verbal communication skills in Korean. Strong problemsolving skills and demonstrated multitask capabilities and ambiguity No experience required Ability to work in a fast and evolving environment with a detailoriented focus.Salary: RM7, RM8,500.00 per monthApplication Question(s): What is your Current Salary? What is your...

Vacancy: Customer Success Specialist Korean SpeakerLocation - George Town ,Penang, Malaysia.Salary: Up to RM 9000Start Date: 3rd June, 2024Education: Degree /Diploma (SPM not allowed)Hours of Operation: 8 am - 5 pm, No Night ShiftsHead Counts: 3Language Korean + EnglishMust have B2 level English Language proficiency (reading, writing, speaking)REQUIREMENTS:...

Work with other agents from different LOB to provide the best customer experience to customers. Maintain a strong product knowledge to assist customers and their concern Strive to meet Key Performance Indicators set by the management to ensure best quality of service are constantly deliveredJob Requirements Minimum bachelor's and/or master's degree in any...

Position: Quality Assurance Analyst - Mandarin SpeakerLocation: Penang, Malaysia.Salary Max: RM 5,500Language: Mandarin (Malaysian)Project: Video Hosting ServiceSpecialization: at least 1 year QA Experience in Content Moderation BackgroundTarget Onboarding Date: 15th June, 2024Type: Full-timeShift: 24/7Job SummaryIf you are possess with attention to details...

Responsibilities:Lead and manage a team of customer service representatives, providing guidance, support, and coaching as needed.Develop and implement strategies to ensure high-quality customer service delivery.Monitor team performance and provide regular feedback and coaching to drive improvement.Handle escalated customer issues and ensure timely...

We are a company providing our clients with accounting and other business related services, and are currently looking for an administrative officer to join our growing team. We are seeking a highly organized and detail-oriented administrative officer to care for various administrative tasks of the team, including but not limited to managing correspondence,...

This is Priya - IT Recruiter from amIT Global Solutions Sdn Bhd based in Cyberjaya, Selangor.amIT Global is a renowned solutions and Services provider that offers a variety of workforce solutions to clients throughout the world. Whether it's a new technology, a growing need for skills, evolving needs from people, or an impending disruption, we're here to...

Role:Quality ManagerTimings:Flexible (Permanent)Industry:BPOWork Mode:Work from officeFunctional Area:ITES / BPO / Customer ServiceProcess:VoiceKey Skills: Quality assurance Quality Assurance/QA Mandarin english Quality AssuranceMandarin + English SpeakeQuality Assurance SupervisoraLanguage:Mandarin and EnglishbSpecialization:Customer Service...

Responsibilities: Serve as single point of contact for internal partners and external clients, interacting with key teams to identify and resolve issues Ensures customer inquiries are answered in an efficient and timely manner, maintaining compliance with departmental standards Conduct necessary analyses to address client needs Communicate resolutions to...

Our client is the worldwide leader in outsourced omnichannel customer experience management. They connect the biggest and most respected brands on the planet with their customers by providing customer care, technical support, customer acquisition, digital solutions, analytics, back-office and other specialized services to ensure consistently positive...

1. Need to support and assist the centre in meeting the overall objectives of the centre and the needs of individual studentsNeed to provide leadership, direction and co-ordination within the centreNeed to develop and maintain effective educational programs within the centre and promote the improvement of teaching and learning within the centreStrive to...

We are who we areProud to be the Number 1 of the TOP Organisation in the group for 3 consecutive year.Who are we?Part of a global outsourced Sales and Marketing group that works with blue chip clients around 8 countries in the region.Representing the clients to acquire market-share and increase brand awareness to the public.Deal with various industries...

Qualifications: Design effective training programs. Prepare training materials. Conduct training and refreshers. Support and mentor new employees. Conduct evaluations to identify areas of improvement. Monitor, analyse & audit trainees' performance and call out any unusual trends. Identify training needs by working with operations team and QA.Requirements: At...

We are currently #hiring #growthfnhiring Know someone that might be interested?ROLE:Quality Analyst - Mandarin speakerLocation: Georgetown, Penang, Malaysia.Salary Range: 6,000 (Can negotiate further if the profile is good)Language: Mandarin and EnglishSpecialization: Customer Service background (mandatory)Target Onboarding Date:ASAPType: Full-timeShift:...

我们正在寻找热爱教育事业- ‍- 、有才华和激情的教育工作者如果你对于帮助学生取得成功充满热忱- ,那么这是一个绝佳的机会Welcome to the GenZ Production, your dedicated partner in shaping young minds and nurturing academic excellence. Located in the heart of Farlim, Penang, we are a reputable institution...

Vacancy: Workforce Management Analyst - Mandarin Speaker Location: Penang, Malaysia Salary RM 5000 Work Schedule: Mon to Fri 24/7 shift (Weekend off) Head count 2*Malaysians Experience: 3 years Workforce Management Analyst experience Responsibilities: Develop and implement Customer Service inbound and outbound contact strategies.Verint, Genesys & AVAYA)...