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Social Media Admin
2 weeks ago
Responsibilities:
- Improving social media experience, creating engagement with audiences, and facilitating organic growth
- Respond to audience queries in a timely and accurate way via chat or comments
- Update our internal databases with information about technical issues and useful discussions with the audience on social media
- Monitor complaints on social media and reach out to provide assistance
- Taking ownership of audience issues and following problems through to resolution
- Resolve audiences conflicts and handle escalation procedures
- Gather audiences feedback and share with our Content, Product, Sales, and Marketing team
- Can do copywriting
Salary:
From RM1,500.00 per month
Benefits:
- Cell phone reimbursement
- Free parking
- Maternity leave
- Opportunities for promotion
- Parental leave
- Professional development
Supplemental pay types:
- 13th month salary
- Performance bonus
- Yearly bonus
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