Guarantee Letter Executive Open to Fresh Graduate

2 weeks ago


Shah Alam, Selangor, Malaysia Glory HR Solutions Full time
A leading 3rd party administrator in medical industry is seeking a talents that specializing in
Guarantee Letter Executive.
As a
Guarantee Letter Executive, you will play a critical role in:

  • Process guarantee letter requests promptly and accurately.
  • Communicate with customers and hospital to gather necessary information and resolve any inquiries related to guarantee letters.
  • Verify customer information to ensure the issuance of correct and reliable guarantee letters.

To be successful in this role, you need to have:

  • Possess at least Diploma in any related healthcare/medical field.
  • Languages: English, Bahasa Malaysia.
  • Previous experience in customer service, particularly in guarantee letter issuance or a related field, is preferred.
  • Able to read doctor diagnosis and writing.
  • Excellent problemsolving skills and ability to effectively collaborate with crossfunctional teams.
  • Willing to work in 24/7 rotational shift.
  • Possess own transport.

Job Types:
Full-time, Permanent

Pay:
RM2, RM3,500.00 per month

Benefits:

  • Dental insurance
  • Free parking
  • Health insurance
  • Opportunities for promotion
  • Professional development

Schedule:

  • Rotational shift

Supplemental pay types:

  • Overtime pay
  • Yearly bonus

Ability to commute/relocate:

  • Shah Alam: Reliably commute or planning to relocate before starting work (required)

Application Question(s):

  • Are you able to work in rotational shift?

Education:

  • Diploma/Advanced Diploma (preferred)

Experience:

  • Customer service: 1 year (preferred)
Guarantee Letter Issuance: 1 year (preferred)

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