Customer Service Executive
2 weeks ago
Responsibilities:
-
- Assess the Admission / Discharge case accordance to the Insurance's policy terms and conditions.
- Ensure all the documents received are complete with info that required for Guarantee Letter (GL) issuance.
- Follow up with hospital on documents (breakdown bill, dosage of ) / reports for those incomplete documents cases.
- Calling hospital to confirm received on the Outpatient (OP) GL.
- Follow up with the sender if the documents received were incomplete.
- Result orientated with sense of urgency, co cooperativeness & eagerness in ensuring efficient teamwork in delivering excellent services to clientele.
Requirements:
- Good communication skills.
- Good computer skills and meticulous with details.
- Must be able to read and write English & Bahasa Malaysia due to clientele portfolio.
- Has a pleasant disposition and clear intonation over the telephone.
- Able to work in fast paced environment, independent, customer focused, result oriented & disciplined.
- Willingness to work late / on shift / work as / when required.
- Possess own transport.
- **-
Salary Range:Up to RM3,000
-
Job Type:Permanent
-
Location: Shah Alam
-
Working Hour: 24/7 rotational shifts (10 hours for day shift, 12 hours for night shift
Allowance is given:
RM20/day shift and RM50/night shift).
-
Open to fresh graduates
Salary:
RM2, RM3,000.00 per month
Benefits:
- Health insurance
Schedule:
- Day shift
- Monday to Friday
-
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