Customer Service Executive in Call Centre

2 weeks ago


Shah Alam, Selangor, Malaysia Agensi Pekerjaan Glory HR Solutions (M) Sdn. Bhd. Full time

A leading third party administrator in Medical Insurance Industry is seeking a Fresh Graduates or experienced in Customer Service located at Bukit Jelutong, Shah Alam.

As a
Customer Service Executive, you will play a critical role in:

  • Attend to inbound calls.
  • Ensuring customer satisfaction and building strong relationships.
  • Keep a record of customers' complaints, comment and inquiries.
  • Resolving inquiries and offering solutions from clients or customers.

To be successful in this role, you need to have:

  • Possess Diploma in any field.
  • Good command in English & Bahasa Malaysia.
  • Experience in call centre will be added advantage.
  • Excellent problemsolving skills and ability to effectively collaborate with crossfunctional teams.
  • Willing to work in 24/7 rotational shift.
  • Possess own transport.


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