Customer Experience

About usDaythree is a top-tier company in Business Process Management (BPM), and we're known for our innovative and award-winning approach to improving customer experiences through insights and innovation. We work with well-known brands to boost their brand reputation and trust by using cutting-edge strategies and data.In today's fast-paced business world,...

About usDaythree is a top-tier company in Business Process Management (BPM), and we're known for our innovative and award-winning approach to improving customer experiences through insights and innovation. We work with well-known brands to boost their brand reputation and trust by using cutting-edge strategies and data.In today's fast-paced business world,...

Customer Service Responsibilities: Manage large amounts of incoming phone calls Generate sales leads Identify and assess customers' needs to achieve satisfaction Build sustainable relationships and trust with customer accounts through open and interactive communication Provide accurate, valid and complete information by using the right methods/tools Meet...

Job Title: Customer Service Representative (Reply WhatsApp Chat)Location: Avenue Crest, Shah AlamJob Type: Full-timeJob Summary:Key Responsibilities:- Respond to Customer Inquiries: Address and resolve customer queries and concerns promptly via WhatsApp chat, ensuring a high level of customer satisfaction.- Problem Resolution: Identify and troubleshoot...

Key Responsibilities: Responsible to handle all customers enquiries in a quality manner Coordinate with the Sales, Products, and Logistics team to ensure the customer order is delivered on time Follow up orders from order placed to delivery & provide aftersales service Maintain accurate system records and monitor inventory transactions to ensure sufficient...

Freight Mark Global Services Sdn.Bhd was incorporated in 2009 as a freight forwarder and customs broker. Over the years, we have acquired the capability and experience to provide support to domestic and international logistics needs via road, rail, air, and sea transport. We are looking for talents which is executive and team leader that have experience in...

CUSTOMER SUPPORT Help customers with questions and give customers information about a company's or organisation's services, products and policies. Identify customer needs and ensure clear communication to related internal departments. Strong phone contact handling skills and active listening. Ability to multitask, priorities, and manage time effectively....

Minimum Qualification At least have 1 year in Customer Services Cando attitude Interested in the Japanese Language & Culture Have knowledge of Microsoft Office, Google DriveFull Job Description Active and supportive to reply WhatApps and customer inquiries Build and maintaining customer loyalty Maintaining a positive, empathetic and professional attitude...

This job is about managing customer satisfaction, orders, and feedback. You might like this job because it involves interacting with customers, handling sales reports, and ensuring service quality. RM RM 5000 Full-Timefew hours ago Job Description Manage the allocated customers within the designation Business Unit. Manage hotline, quotation, processing of...

Develop and build relationships with customers and a network of contacts understand customer needs and achieve business objectives. To be liaison between the customer and the organization and to be the single point of contact for customer. Hold regular reviews with customer to discuss KPIs, issues/operation issues, customers related issues as well as...

JOB RESPONSIBILITIES:To perform administrative and clerical functionManage customer service experience by creating a supportive customer satisfaction work environment e.g. welcome, greet and direct customers, offer refreshmentPrepare and provide Customer Service Analysis report:a) Customer Focus Compliance Analysisb) 72Hours callbackc) Complaint Analysisd)...

Badcave Training Facility and Exclusive Fitness was established by our CEO/Director, Mr. Murad Zaidi in 2007 and our establishment has successfully provided countless possibilities and opportunities to employees over the years who needed employment. Our clients consist of royal families, celebrities, athletes, VIP's, CEO's and entrepreneurs to name a few. We...

Company DescriptionBadcave Training Facility is Malaysia's top performing celebrity training centre. Biggest and most dynamic fitness facility in Klang Valley offers a very unique and exclusive experience, and is frequented by Malaysia's well-known celebrities, actors, singers, CEOs and members of the royal family. Badcave was founded by Malaysia's top...

To assist on follow-up action assigned.Attend to walk -in customers.Services the existing customers.Cold CallingsHandles customer inquiries/Purchase OrderPrepares documents assigned by the DepartmentFiles and maintains records/documentsFresh graduate can applyJob Types: Full-time, Permanent, Fresh graduatePay: RM3, RM4,000.00 per monthBenefits: Free parking...

Customer Success Associate is a very critical role to the company and the incumbent acts as an ambassador to the brand.The main objective of this role is to provide an A-class customer experience via call or virtual. Customer Success Associate will be assisting our customers case-by-case and ensure any enquiries or issues are attended timely, accurately, and...

Position Overview:As a Customer Service Intern atAccel Grpahic System Sdn Bhd, you will have the opportunity to gain hands-on experience in providing top-notch customer support while working closely with our talented team. This internship is ideal for individuals who are passionate about delivering excellent customer service and eager to learn and grow in a...

Responsibilities: Handling all inbound calls pertaining to customer general enquiries, complaints, comments, feedbacks and other raising issue related to the company's products. Ensure timely updates of customer databases and files Ensure all documents prepared are correct and complete for deliveries. Inform sales team if there are any discrepancies or...

Job Description: Customer Success ManagerResponsibilities Lead customer service and fulfillment. Establish clear client retention goals Focus on prenand after service sale Upsell services and products with the brand image Review customer complaints and concerns and seek to improve the customer experienceRequirements and skills: Proven work experience as a...

Ensure that order processing is both timely and accurate. To coordinate with all parties to meet customers' delivery needs efficiently and costeffectively. To monitor material availability, production schedules, and customer order deliveries to ensure adherence to customer requirements. To collaborate closely with transporters to ensure ontime delivery to...

Provide first-level technical support using documented procedures and available tools. Escalate issues in time to resolve customer issues quickly and to their complete satisfaction. Identify and provide input on unique/recurring customer problems so that handling can be improved, or even better, the issue eliminated entirely. Keep our customers informed...