Customer Service Intern

Handling all incoming customer queries and questions Providing the appropriate service and information or referring clients to another department Ensuring that customers are satisfied with products or services Following up with clients or customers to check that they're still satisfied with any purchases. Referring problematic issues that they cannot solve...

Identify and resolve customer issues promptly, ensuring customer satisfaction and loyalty. Collaborate with internal teams to escalate and resolve complex problems.Accurately document customer interactions and details of resolutions in the system. Contribute to the creation and improvement of knowledge base articles for common issues.Provide feedback on...

Job Scope:1)To answer call2)To check incoming fax and proceed for further action3)to issue and print Delivery order4)to liaise with logistic to make sure smooth delivery5)To assist other matter requires by Business Manager and other colleaguesJob Requirement:Experience in using Microsoft excel/ wordStrong attention to details and detail orientedJob Type:...

Freight Mark Global Services Sdn.Bhd was incorporated in 2009 as a freight forwarder and customs broker. Over the years, we have acquired the capability and experience to provide support to domestic and international logistics needs via road, rail, air, and sea transport. We are looking for talents which is executive and team leader that have experience in...

1.Handling inbound calls from customers 2.Providing solutions for customer issues problemsWe Truly Care About Your Health Founded in 2008, Norland Industrial group is a large scale multinational industrial group which is involved in the health industry, medical cosmetology industry, direct selling industry and e-commerce industry. It is involved in many...

JOB PURPOSE Assist the Principal & Customer Service Manager with the implementation of the customer service policies, projects & related works within Medical Device & Diagnostic department. To ensure customer service related Key Performance Index (KPI) and customer satisfaction is achievedKEY RESPONSIBILITIES Process customer orders,customer complaints, RCN,...

Company DescriptionLapasar is a Business to Business (B2B) wholesale platform serving over 3,000 SME's and corporations in Malaysia. We focus on FMCG goods distribution to thousands of retail clients throughout the country with our own warehousing, distribution, and financial services capabilities.Role DescriptionKey Responsibilities:Customer Feedback and...

BenefitGross earning with Sales Commission & RewardsResponsibilities: Check visitors/guests/vendors/contractor google sheet & physical logbook record of clients signing in and out of the office regularly. Manage, monitor, and ensure reception, rear entrances of the building area & whole office are clean, tidy and projects a businesslike image always. Handle...

JOB PURPOSE Assist the Principal & Customer Service Manager with the implementation of the customer service policies, projects & related works within Medical Device & Diagnostic department. To ensure customer service related Key Performance Index (KPI) and customer satisfaction is achievedKEY RESPONSIBILITIES Process customer orders,customer complaints, RCN,...

Basic FunctionResponsible for providing external customer support and internal support functions relative to sales, with an emphasis on both export & domestic market segments.ResponsibilitiesSegment Management Has functional responsibility for all segments under Omya entities in Malaysia. Recommend potential segment improvements to management by collecting...

Our solutions are a key part of most industries - electronics, medical research, renewable energy, food production, infrastructure and many more. Working with us means working with the latest technologies and groundbreaking, sustainable innovations.Join us on our journey for a better tomorrow.We are hiring a Customer Service Executive/Planner to join the...

Badcave Training Facility and Exclusive Fitness was established by our CEO/Director, Mr. Murad Zaidi in 2007 and our establishment has successfully provided countless possibilities and opportunities to employees over the years who needed employment. Our clients consist of royal families, celebrities, athletes, VIP's, CEO's and entrepreneurs to name a few. We...

Company DescriptionBadcave Training Facility is Malaysia's top performing celebrity training centre. Biggest and most dynamic fitness facility in Klang Valley offers a very unique and exclusive experience, and is frequented by Malaysia's well-known celebrities, actors, singers, CEOs and members of the royal family. Badcave was founded by Malaysia's top...

Company Profile:Our client is a well-established company with a strong presence in Vietnam and Thailand, specializing in fulfillment center services for leading Ecommerce and Logistics companies such as Ninxx Vxx, Shopxx, and Lazxxxx. They play a pivotal role in supporting warehouse operations, encompassing tasks such as packing, sorting, and overall...

RESPONSIBILITIESEnsure all communication with customers is updated into G2 systemTo follow up with customers on the cases until they are resolved with active communicationIn lost, damaged, or delayed service complaint cases, follow up with the concerned branches and obtain the corresponding reportThe complete report is to be handed to the OfficerAnswering...

Job Title: Customer Service Representative (Reply WhatsApp Chat)Location: Avenue Crest, Shah AlamJob Type: Full-timeJob Summary:Key Responsibilities:- Respond to Customer Inquiries: Address and resolve customer queries and concerns promptly via WhatsApp chat, ensuring a high level of customer satisfaction.- Problem Resolution: Identify and troubleshoot...

Develop and build relationships with customers and a network of contacts understand customer needs and achieve business objectives. To be liaison between the customer and the organization and to be the single point of contact for customer. Hold regular reviews with customer to discuss KPIs, issues/operation issues, customers related issues as well as...

Customer Liaison: Act as the primary point of contact for customers exporting goods to Thailand and other crossborder destinations. Build and maintain strong relationships with customers, understanding their needs and providing exceptional service. Address customer concerns and resolve issues efficiently, ensuring high levels of customer satisfaction.Export...

Working LocationLot 1B, Persiaran Klang, Seksyen 27,40400 Shah Alam,Selangor.Job Descriptions Once approved by SCJ, prepare the RAF for all bad stock collection from customer Ensure all return stock and collection stock return to DC Prepare monthly KPI/QBR report for management meeting Administration task Request PO, follow up for invoice Prepare...

VTS Internal Service Technician: Functional area: Service Country: Malaysia City: 40150 SHAH ALAM, SELANGOR Company name: Vacuum Technique Malaysia SdnBhd- Date of posting:Oct 23, 2023Passionate people create exceptional thingsDid you know that the solutions we develop are a key part of most industries? Electronics, medical research, renewable energy, food...