Customer Service Assistant

Handling all incoming customer queries and questions Providing the appropriate service and information or referring clients to another department Ensuring that customers are satisfied with products or services Following up with clients or customers to check that they're still satisfied with any purchases. Referring problematic issues that they cannot solve...

Job Scope:1)To answer call2)To check incoming fax and proceed for further action3)to issue and print Delivery order4)to liaise with logistic to make sure smooth delivery5)To assist other matter requires by Business Manager and other colleaguesJob Requirement:Experience in using Microsoft excel/ wordStrong attention to details and detail orientedJob Type:...

JOB PURPOSE Assist the Principal & Customer Service Manager with the implementation of the customer service policies, projects & related works within Medical Device & Diagnostic department. To ensure customer service related Key Performance Index (KPI) and customer satisfaction is achievedKEY RESPONSIBILITIES Process customer orders,customer complaints, RCN,...

Job Responsibility: Greet and welcome customers, with a friendly and professional demeanour. Answering, screening, forwarding phone calls and ensuring messages are passed to the appropriate staff members on timely basis. Handle incoming and outgoing mail, packages, and deliveries. Maintain reception counter area and all common area in a clean and tidy manner...

The Customer Service Assistant or Executive are working as Front Line or Back End in Courier Service. He/ She is also to work closely with Operations and Sales departments to provide consistent customer service information towards customers' enquiries and complaints.Key Activities/Accountabilities Enter customers' shipment booking into the system and ensure...

Position: Customer Service Executive / AssistantIndustry: Electric & ElectronicJob Descriptions:Attend and handling salesperson order from customer.Handling and tendering the customer order.Preparing invoice, delivery notes, debit note, and credit note to customer.Handling delivery, transportation, local and overseas shipment.Responsible on stock receive,...

The Customer Service Assistant or Executive, whether on the Front Line or in the Back End, plays a pivotal role in our Courier Service. This individual collaborates closely with the Operations and Sales departments, ensuring a seamless flow of customer service information in response to customer inquiries and complaints.Key Activities/Accountabilities:- Data...

The Customer Service Assistant are working as Front Line in Courier Service. He/ She is also to work closely with Operations and Sales departments to provide consistent customer service information towards customers' enquiries and complaints.Key Activities/Accountabilities Enter customers' shipment booking into the system and ensure accuracy and...

1. Manage and handle full spectrum of daily Customer Service dutiesResponsible of daily manpower planning & tasks assigning for the Customer Service DepartmentManage the performance of the Customer Service Department in performing their day-to-day operational activities, ensuring quality and timeliness.Responsible of communicating with the Customers &...

BenefitGross earning with Sales Commission & RewardsResponsibilities: Check visitors/guests/vendors/contractor google sheet & physical logbook record of clients signing in and out of the office regularly. Manage, monitor, and ensure reception, rear entrances of the building area & whole office are clean, tidy and projects a businesslike image always. Handle...

JOB DESCRIPTION To efficiently handle inbound and outbound customer call inquiries. To provide fast and timely solutions to all customer related problems. To ensure customer satisfaction by providing excellent Customer Services. To be constantly guided by company's service standards. Effectively manage large numbers of incoming calls Handle complaint,...

Key Responsibilities: Responsible to handle all customers enquiries in a quality manner Coordinate with the Sales, Products, and Logistics team to ensure the customer order is delivered on time Follow up orders from order placed to delivery & provide aftersales service Maintain accurate system records and monitor inventory transactions to ensure sufficient...

Badcave Training Facility and Exclusive Fitness was established by our CEO/Director, Mr. Murad Zaidi in 2007 and our establishment has successfully provided countless possibilities and opportunities to employees over the years who needed employment. Our clients consist of royal families, celebrities, athletes, VIP's, CEO's and entrepreneurs to name a few. We...

Company DescriptionBadcave Training Facility is Malaysia's top performing celebrity training centre. Biggest and most dynamic fitness facility in Klang Valley offers a very unique and exclusive experience, and is frequented by Malaysia's well-known celebrities, actors, singers, CEOs and members of the royal family. Badcave was founded by Malaysia's top...

To assist on follow-up action assigned.Attend to walk -in customers.Services the existing customers.Cold CallingsHandles customer inquiries/Purchase OrderPrepares documents assigned by the DepartmentFiles and maintains records/documentsFresh graduate can applyJob Types: Full-time, Permanent, Fresh graduatePay: RM3, RM4,000.00 per monthBenefits: Free parking...

Job descriptionResponsibilities: Providing good and effectives customer and member services. General customer services, enquiries & complaints. Morning tea serving, opening ritual & closing greetings. Gift wrapping. Exchange, return & refund. SOGO card member point checking & enquiries. SOGO card reward redemption To perform other related duties and job...

SOGO is a leading retailer in Kuala Lumpur, Malaysia with over 700,000 square feet filled with the latest fashion trends, home convenience wares, hottest sales and promotions throughout the year. We also have Cosmetics & Fragrances, Fashion Clothes, Home Furnishing, Children & Infant Wear, Electronics & Gadgets, Fast Food & Restaurants all under one roof...

About the CompanyOur client is a leader in the home appliances industry. They offer extensive product ranges in the fields of washing, cooking, cooling, small appliances, television and air conditioning. For over 60 years, they have developed a strong relationship with its consumers, based on trust and proximity.Job Responsibilities Assisting customer...

Working LocationLot 1B, Persiaran Klang, Seksyen 27,40400 Shah Alam,Selangor.Job Descriptions Once approved by SCJ, prepare the RAF for all bad stock collection from customer Ensure all return stock and collection stock return to DC Prepare monthly KPI/QBR report for management meeting Administration task Request PO, follow up for invoice Prepare...

About the CompanyOur client is a leader in the home appliances industry. They offer extensive product ranges in the fields of washing, cooking, cooling, small appliances, television and air conditioning. For over 60 years, they have developed a strong relationship with its consumers, based on trust and proximity.Job Responsibilities Assisting customer...