Customer Service Support

Company Profile:Our client is a well-established company with a strong presence in Vietnam and Thailand, specializing in fulfillment center services for leading Ecommerce and Logistics companies such as Ninxx Vxx, Shopxx, and Lazxxxx. They play a pivotal role in supporting warehouse operations, encompassing tasks such as packing, sorting, and overall...

Responsibilities:Managecommunication from various channels and complaints ticketing system.Identify and assess customers' needs to achieve satisfaction.Build sustainable relationships and trust with customer accounts through open and interactive communication.Provide accurate, valid and complete information using the right methods/tools.Handle customer...

Responsibilities:Managecommunication from various channels and complaints ticketing system.Identify and assess customers' needs to achieve satisfaction.Build sustainable relationships and trust with customer accounts through open and interactive communication.Provide accurate, valid and complete information by using the right methods/tools.Handle customer...

Handling all incoming customer queries and questions Providing the appropriate service and information or referring clients to another department Ensuring that customers are satisfied with products or services Following up with clients or customers to check that they're still satisfied with any purchases. Referring problematic issues that they cannot solve...

CUSTOMER SUPPORT Help customers with questions and give customers information about a company's or organisation's services, products and policies. Identify customer needs and ensure clear communication to related internal departments. Strong phone contact handling skills and active listening. Ability to multitask, priorities, and manage time effectively....

Your duties and responsibilities are as follows:Required to report to work 15 minutes earlier than operational time; Practice on standard customer service policy (eye contact, greet customer, smile, offer assistance & say thank you); Follow and practice AML / CFT Policy:Know your customerCustomer Due Diligence (CDD)Enhance Customer Due Diligence...

Job Title: Customer Service Representative (Reply WhatsApp Chat)Location: Avenue Crest, Shah AlamJob Type: Full-timeJob Summary:Key Responsibilities:- Respond to Customer Inquiries: Address and resolve customer queries and concerns promptly via WhatsApp chat, ensuring a high level of customer satisfaction.- Problem Resolution: Identify and troubleshoot...

Minimum Qualification At least have 1 year in Customer Services Cando attitude Interested in the Japanese Language & Culture Have knowledge of Microsoft Office, Google DriveFull Job Description Active and supportive to reply WhatApps and customer inquiries Build and maintaining customer loyalty Maintaining a positive, empathetic and professional attitude...

Customer Service Responsibilities: Reply to customer messages through online platforms. Provide customers with a good level of service to achieve maximum customer satisfaction. Process customer orders, returns, and exchanges with attention to detail and accuracy. Handle and address customer complaints to ensure customer satisfaction. Answer customers'...

Job Scope:1)To answer call2)To check incoming fax and proceed for further action3)to issue and print Delivery order4)to liaise with logistic to make sure smooth delivery5)To assist other matter requires by Business Manager and other colleaguesJob Requirement:Experience in using Microsoft excel/ wordStrong attention to details and detail orientedJob Type:...

Attending to walk-in customers and phone inquiries in the branch; Opening and maintaining customer accounts for all products & services; Performing transactions for all products and services as per the Company's Standard Operation Procedure (SOP); Provide aftersales customer service and public relations support; Support branch operations and administration...

Customer Service Responsibilities: Manage large amounts of incoming phone calls Generate sales leads Identify and assess customers' needs to achieve satisfaction Build sustainable relationships and trust with customer accounts through open and interactive communication Provide accurate, valid and complete information by using the right methods/tools Meet...

The principal duties and responsibilities of the Customer Service Representative consist of, but are not limited to the following: 1. Order Management - from entering incoming orders (device) into the ERP system (e.g. SAP) up to invoicing. 2. Order status monitoring Informing the sales / service team (for T&C coordination) of any foreseeable change in...

HELPDESK SUPPORT ENGINEERJob descriptionHandle customer inquiries and 1st level troubleshooting problems.Ensuring all customer support functions are completed within the service turnaround time.Properly escalate unresolved queries to the next level of support.Follow up on outstanding requests and ensure timely resolution.Log all help -desk interactions and...

Responsibilities: Order entry, verify order/ delivery date:Order status monitoring Informing the sales / service team (for T&C coordination) of any foreseeable change in delivery date. To enter all orders in an accurate and timely manner within KPI. Invoicing sales. To manage the return of products by customers in accordance with the return policy...

Position Overview:As a Customer Service Intern atAccel Grpahic System Sdn Bhd, you will have the opportunity to gain hands-on experience in providing top-notch customer support while working closely with our talented team. This internship is ideal for individuals who are passionate about delivering excellent customer service and eager to learn and grow in a...

BenefitGross earning with Sales Commission & RewardsResponsibilities: Check visitors/guests/vendors/contractor google sheet & physical logbook record of clients signing in and out of the office regularly. Manage, monitor, and ensure reception, rear entrances of the building area & whole office are clean, tidy and projects a businesslike image always. Handle...

Roles & ResponsibilitiesCustomer ManagementAssist & support the team to ensure daily checklist are completed.Ensure &manage daily job fulfillment between customers and cleaning crews.Ensure all customer enquiries on all channels are replied promptly.Assist customers with any issues related to booking or payment via the mobile app.Attend to complains...

Customer Support Executive[For immediate hiring]Roles & ResponsibilitiesCustomer ManagementEnsure and manage individual and team daily checklist are completed.Ensure & manage daily job fulfillment between customers and cleaning crews.Ensure all customer enquiries on all channels are replied promptly.Assist customers with any issues related to booking or...

Our solutions are a key part of most industries - electronics, medical research, renewable energy, food production, infrastructure and many more. Working with us means working with the latest technologies and groundbreaking, sustainable innovations.Join us on our journey for a better tomorrow.We are hiring a Customer Service Executive/Planner to join the...