Customer Service Specialist

Handling all incoming customer queries and questions Providing the appropriate service and information or referring clients to another department Ensuring that customers are satisfied with products or services Following up with clients or customers to check that they're still satisfied with any purchases. Referring problematic issues that they cannot solve...

Job Scope:1)To answer call2)To check incoming fax and proceed for further action3)to issue and print Delivery order4)to liaise with logistic to make sure smooth delivery5)To assist other matter requires by Business Manager and other colleaguesJob Requirement:Experience in using Microsoft excel/ wordStrong attention to details and detail orientedJob Type:...

Quotation checking before audiologist submit to Hospital -Update Quotation Listing -Follow up approval & update quotation listing -Follow up order with supplier -Help to raise order to supplier -Help to prepare PO, DO and INV - Inventory Control for all branches -Prepare & Scan Barcode for new stock -Help to courier Stock to Branches -Help to prepare goods...

cooks are culinary operatives who are able to prepare and present food, normally in domestic and institutional environments.With 25 years in healthcare services, KPJ Selangor offers a full-fledged 184 bedded specialist hospital supported by more than 40 Specialists from diverse medical & surgical disciplines and by a wide range of cutting-edge medical...

Bus drivers operate buses or coaches, take fares, and look after passengers.With 25 years in healthcare services, KPJ Selangor offers a full-fledged 184 bedded specialist hospital supported by more than 40 Specialists from diverse medical & surgical disciplines and by a wide range of cutting-edge medical equipment. Our pledge Care For Life, KPJ Selangor is...

Consumer rights advisors aid consumers with complaints and provide advice and information on rights as a consumer after purchase of products or services. They monitor organisations to ensure compliance to consumer rights standards, and aid consumers in handling disputes.With 25 years in healthcare services, KPJ Selangor offers a full-fledged 184 bedded...

Engineering assistants ensure the administration and monitoring of technical and engineering files for projects, assignments, and quality matters. They assist engineers with their experiments, participate in site visits, and administer the collection of information.With 25 years in healthcare services, KPJ Selangor offers a full-fledged 184 bedded specialist...

Hospital pharmacists prepare, dispense and provide medication to patients in hospitals. They collaborate with healthcare personnel such as doctors and nurses to treat patients and also offer advice and information on medications.With 25 years in healthcare services, KPJ Selangor offers a full-fledged 184 bedded specialist hospital supported by more than 40...

Pharmacists prepare, dispense, and provide prescriptions for, over the counter medication. They offer clinical information on medicines, report suspected adverse reactions, and provide personalised support to patients. Pharmacists formulate and test medications in laboratories, and store, preserve, and distribute them.With 25 years in healthcare services,...

Physiotherapists are autonomous health professionals who are responsible for developing, maintaining or restoring motor function and movement throughout the lifespan using evidence-based practice. They relieve pain and treat or prevent physical conditions associated with injury, disease or other impairments. Physiotherapists empower patients and their carers...

At least 3 years of working experience in the related field. Required Skill(s): Strong interpersonal communication skills and knowledge of patient care. Preferably Junior Executive specialized in Healthcare Nurse/Medical Support & Assistant or equivalent. Work on shift duties.With 25 years in healthcare services, KPJ Selangor offers a full-fledged 184 bedded...

Gate guards control the access and exit to buildings, warehouses or other type of property to prevent unauthorized presence and unwanted incidents. They prevent and identify theft of corporate property, investigate suspicious activities and write reports. Gate guards may assist employees or visitors with requests or indications. They use handheld radio...

Our CompanySandvik Mining and Rock Solutions (SMR) is a business area within the Sandvik Group and a global leading supplier of equipment and tools, parts, service and technical solutions for the mining and construction industries. Applications include rock drilling, rock cutting, loading and hauling, tunnelling and quarrying.We aim to revolutionize the...

Provide first-level technical support using documented procedures and available tools. Escalate issues in time to resolve customer issues quickly and to their complete satisfaction. Identify and provide input on unique/recurring customer problems so that handling can be improved, or even better, the issue eliminated entirely. Keep our customers informed...

Ensure that order processing is both timely and accurate. To coordinate with all parties to meet customers' delivery needs efficiently and costeffectively. To monitor material availability, production schedules, and customer order deliveries to ensure adherence to customer requirements. To collaborate closely with transporters to ensure ontime delivery to...

Responsibilities: Efficiently manage and resolve customer inquiries and complaints, while providing timely followup; Understand customer needs and funnel valuable feedback to management; Actively identify and implement strategies to boost team productivity and service quality.Job Requirements: Diploma or above in any field; Relevant CS experience; Prior...

Develop and build relationships with customers and a network of contacts understand customer needs and achieve business objectives. To be liaison between the customer and the organization and to be the single point of contact for customer. Hold regular reviews with customer to discuss KPIs, issues/operation issues, customers related issues as well as...

JOB DESCRIPTION To efficiently handle inbound and outbound customer call inquiries. To provide fast and timely solutions to all customer related problems. To ensure customer satisfaction by providing excellent Customer Services. To be constantly guided by company's service standards. Effectively manage large numbers of incoming calls Handle complaint,...

Job Duties and Responsibilities: Receive inbound calls and place outbound calls. Handle all customer enquiries and service and fault support. Resolves problems by clarifying issues. Fulfills service requests; completing Navision transaction; forwarding service requests. Maintains and updating customers' database by entering information. Answer questions...

Responsibilities:Managecommunication from various channels and complaints ticketing system.Identify and assess customers' needs to achieve satisfaction.Build sustainable relationships and trust with customer accounts through open and interactive communication.Provide accurate, valid and complete information by using the right methods/tools.Handle customer...