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Customer Support Admin
3 months ago
- Managing and efficiently responding to customer inquiries and requests.
- Updating customer data.
- Handing over orders and customer complaints to the Operations Department.
- Liaising with courier/postal services regarding delivery issues and backlogs.
- Checking and counting inventory.
- Assisting customers in the selfpickup process.
- Performing any tasks assigned by superiors.
- Excellent communication skills
- Problemsolving abilities
- Time management skills
- Product knowledge
- Adaptability
- Teamwork
- Computer and smart phone proficiency
Job Types:
Full-time, Contract
Contract length: 12 months
Salary:
RM1, RM2,000.00 per month
Benefits:
- Maternity leave
Schedule:
- Monday to Friday
- Weekend jobs
Supplemental pay types:
- Overtime pay
- Performance bonus
Application Question(s):
- Are you willing to work long hours ?
- Are you willing to commit to 6 days work week?
Experience:
- Customer support: 1 year (preferred)
Language:
- English (required)
- Malay (preferred)