Customer Project Manager

2 weeks ago

Kuala Lumpur, Kuala Lumpur, Malaysia Millennium Technology Services Full time

Responsibilities:

  • Lead and manage the endtoend project encompassing the requirements, plan, design, test, control, integration and transition/closure of Large Scale, Multi-Vendor, Multi-Technology, and Enterprise Level Solution(s).
  • Provide the vision, strategy and business objective alignment while leading by example.
  • Ensure the various projects in his/her project are aligned and integrated & ensure that any necessary changes to the individual projects are agreed and communicated to the various stakeholders.
  • Perform overall projectlevel planning, manage budgets, define project/project and PMO structure, develop an overarching roadmap, associated integrated schedule, define stakeholders along with Governance, a communications plan, meetings and reporting cadence; manage issues/risks/change and escalations to closure
  • Establish PMI consistent standards, ensure compliance; support adherence to Cisco delivery framework, standards and methodologies, and provide feedback to drive continuous process improvement to the project and the organization as appropriate
  • Identify staffing requirements and manage vendors and/or procurement to achieve Cost, Schedule, Quality goals
  • Accurately forecast, track, and report on overall project costs, revenue, and profitability
  • Drives the Project to meet or exceed defined performance metrics; oversee projects and project managers; mentor and develop team members; proactively manage efforts to achieve successful outcomes
  • Ensures proper Scope and Change Management processes are adhered to, manages change management handling between customer, partner & account teams
  • Add value to both customer and Cisco
  • Lead and support organizational changes and improvements
  • Establish and maintain relationships with stakeholders (Customer, Sales, Services, Business Units, Executives, etc.)
  • Ensure the capture of lessons learned and best practices to share and leverage within the PM community
  • Communicates effectively with Executives and stakeholders(s) to identify needs and evaluate alternative business solutions and strategies

Skills:

  • Bachelor's Degree in IT, Engineering, Business or a related field, plus 10+ years' experience managing and leading large turnkey projects.
  • Requires a professional PMI certification PMP, PgMP or equivalent, but at minimum must understand formal project management methodology from PMI
  • Extensive systems integration experience, covering multiplevendor solutions and 3rd party developments.
- a Understanding of Software development lifecycle and delivery methodology, including Agile based PM frameworks

  • Well versed in core PMI competencies including time, cost and scope management, stakeholder, governance and communication management, risk management and quality management
  • ITIL or eTOM knowledge (or equivalent) desired
  • Experience with navigating various environments where culture and structure varies within the organization with political navigation skills
  • Strong Negotiation skills: Reaches mutually satisfactory agreements by focusing on interests rather than positions. Includes active listening, interpersonal skills and careful preparation.

Job Type:
Contract

Pay:
RM12, RM15,000.00 per month

Benefits:

  • Health insurance

Schedule:

  • Monday to Friday

Application Question(s):

  • Do you have project management experience in large scale Service Providers building their networks or large scale data centres?

Experience:

  • Project management: 7 years (required)

License/Certification:

  • PMP (preferred)

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