Customer Service Inbound, Live Chat

Anton Paar Malaysia Sdn Bhd | Subang Jaya, Regional Office APAC:In this position you are the first and foremost contact point for a large number of customers who are seeking information online. You will be responsible for operating the live chat, answering questions concerning Anton Paar as a company and competently advising, supporting and informing...

Job Description岗位职责:- 负责客户在线咨询答疑,针对客户咨询需求,提供有效解答- 与有关部门保持良好的沟通与合作- 在客户服务和准确信息方面超越客户的期望。- 团队合作以实现所需的 KPI 元素和 SLA入职要求:- 必须能够流利地使用_普通话_和_英语_进行交流; _或_粤语_-...

At Konica Minolta, our Mission is to be the ideal business partner of choice in Office Business and IT Services solutions. Through collaboration between our colleagues, partners and customers, we strive to enrich the society through constant innovation and development of solution driven tools.Responsibilities: Identify customer need and help resolved their...

Job details:Posted 09 April 2024SalaryRM3500 - RM5000 per monthLocationPetaling JayaJob type PermanentDisciplineTechnology & DigitalReference270967_ Call center - Service deskThis position will be supporting Australian customers to navigating the clients website to assist with issues such as booking appointment, refilling of subscriptions and general...

Answers inbound calls/chats and makes outbound calls, as necessary Evaluate problems and complaints of the callers and provide proper solutions to them Respond to the needs of customers and provide personalized service Provide information on the company's products or services and generate interest in the offer Upsell products and services Research needed...

Coordinates and supervises the daily activities of inbound operations. Checking purchase orders, products received, inventory, and ETA deliveries for efficiency and accuracy. Maintaining records, reporting relevant information, and preparing any necessary documentation. Monitor Inbound admin productivity, efficiency, and accuracy of all processes. Review all...

Duties and responsibilities: Answering or making outbound transactions to customers to learn about and address their needs, complaints, or other issues with products or services. Responding efficiently and accurately to customers, explaining possible solutions, and ensuring that customers feel supported and valued. Engaging in active listening with...

Requirements Minimum Education Required SPM. Fresh graduates can also apply Full Training Provided 9 Working Hours in a day (Mon Fri)Responsibility Provide online customer service through a live chat support system. Managing and monitoring social medial platforms Identifying customer needs and helping customers use specific features Experience as a Customer...

Location:Petaling Jaya, MY, MYJob Function:Client and Customer ServicesRequisition Number:150799Description:Job Summary This role is on 12months contract basis. This role will be supporting the Healthcare business unit in order processing related matters.General Responsibilities Support superior in managing daytoday operating expenditures against operating...

Requirements: Minimum 2 years experience in sales (high ticket items) Able to work well under pressure and high volume No prior experience needed in pest control industryResponsibilities: Respond to qualified inbound inquiries and provide solutions to customer needs Take a consultative approach to uncover needs and form solutions for new/existing services...

FRESH GRADUATE WITH NO EXPERIENCEDIPLOMA DEGREE 100% Inbound calls No Outbound, Sales NO GRAVEYARD / MIDNIGHT SHIFTRotational Working Days & Rotational Working HoursBENEFITS Medical Insurance Only DAY shifts Overtime PaidREQUIREMENTS- ABLE TO SPEAK & UNDERSTAND ENGLISH & MALAY:SPM / SKM LEVEL 3 / DIPLOMA / DEGREE NO Experience can apply. Have good...

JOB SCOPE: Perform inbound calls to customers (database and leads provided) Receive calls from prospective clients to introduce company's products and services (insurance) Answer customer inquiries and provide information on product features, benefits, and pricing Record customer interactions and update customer information in a databaseREQUIREMENTS:- No...

Under Customer Relation Unit Required 90% writingJob Types: Full-time, ContractContract length: 12 monthsPay: RM2, RM3,700.00 per monthSchedule: Day shift Night shift Rotational shiftExperience: Customer service: 2 years (required)Live Chat: 1 year (required)

Job SummaryResponsible for overseeing shipment inquiries, processing bookings, ensuring routing compliance and coordinates with internal divisions for cargo projection. This role requires a well-rounded skill set, combining logistics expertise with strong customer service and communication abilities to ensure the efficient and effective management of...

Serves customers by providing product and service information and resolving product and service problems Manage Inbound/Outbound phone calls. Identify and assess customers' needs to achieve satisfaction. Build sustainable relationships and trust with customer accounts through open and interactive communication. Perform servicing calls to reach out to...

Responsibilities Brainstorm and create effective scripts for Tiktok and Shopee Live. Host live streams for TikTok and Shopee and interact with the audience. Monitor viewer engagement during live streams and adapt to the live content. Demonstrate and showcase product features, answer questions, and provide realtime product recommendations. Responsible for...

LOCATION: Ara Damansara, Petaling Jaya (accessible by LRT Ara Damansara Station ) FREE shuttle service transport from LRT station to Office based on selected scheduleJOB SCOPE: Answer a high volume of inquiries and meet designated service level thresholds determined by the Company. Provide information on our products and service; demonstrate our commitment...

We have been in establishment since in Malaysia since 2001, specialize in outbound calls operations and inbound customer service for e-commerce & telco provider. From a small start up of 15 employees we now have close to 300 family members, regionally. We would like to invite you to be part of our enterprising team.SPM / O Level / SKM Level 1 / SKM Level 2 /...

Responsibilities: Execute division policy and ensure full adoption and comply with workflow or standard operation procedures To efficiently handle inbound and outbound customer call inquiries to ensure customer satisfaction by providing excellent Customer Services. To respond in a professional and timely manner to any customer query/complaint and to...

RESPONSIBILITIESl Providing administrative support to ensure efficient operation of the officel Prepare communication, invoices, reports and other correspondencel To perform ad-hoc jobs required by superior from time to timel Update and check stockl Prompt replies on customer enquiries within specific time framel Update case detailsl Assist customer need via...