Content Creator Client Servicing Specialist
1 week ago
Job Title:
Content Creator cum Client Servicing Specialist
Job Description:
We are seeking a dynamic individual to join our team as a Content Creator cum Client Servicing Specialist.
This role involves managing client social media accounts across various platforms such as TikTok, Facebook, and Instagram, ensuring high-quality content creation and effective client communication.
Responsibilities:
- Manage client social media accounts (TikTok, Facebook, Instagram) efficiently to maintain a strong online presence and engagement.
- Generate monthly performance reports detailing key metrics and insights to assess the effectiveness of social media strategies.
- Liaise with outsourced production teams to coordinate content creation, ensuring timely delivery and adherence to client requirements.
- Plan quarterly campaigns for clients, including brainstorming creative ideas, strategizing content themes, and setting objectives for each campaign.
- Develop engaging and innovative content storylines that resonate with the target audience and align with client branding guidelines.
- Coordinate production details such as shooting schedules, locations, talent casting, and equipment requirements to ensure smooth execution of content creation.
- Communicate effectively with clients to understand their needs, provide updates on project progress, and address any concerns or feedback promptly.
- Stay updated on industry trends, platform updates, and emerging technologies to continuously enhance social media strategies and content quality.
- Fluent in Malay language for effective communication with clients and team members.
Qualifications:
- Proven experience in social media management and content creation, preferably in a client servicing role.
- Strong communication and interpersonal skills with the ability to build and maintain relationships with clients and production teams.
- Creative thinking and storytelling abilities to develop engaging content concepts and narratives.
- Excellent organizational and project management skills to handle multiple tasks and deadlines effectively.
- Proficiency in using social media analytics tools to track performance metrics and optimize content strategies.
- Knowledge of Malay language for seamless communication with clients and team members.
Salary:
RM2, RM4,000.00 per month
Benefits:
- Flexible schedule
- Free parking
- Opportunities for promotion
Schedule:
- Day shift
- Monday to Friday
Supplemental pay types:
- Performance bonus
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