Mandarin Customer Service Executive

Roles & Responsibilities: Deliver fair outcome to our customers and ensure the quality of service in place. Actively share customer feedback to internal departments to improve the customer experience. Actively respond to the feedback received from the social medias. Work with internal teams to ensure the pre & post service for all products are in...

Greetings This is Niharika from Eteam. Currently we are hiring Mandarin speakers to work with one of our clients.Role - Customer Service - MandarinLocation - KL sentralLanguage - Mandarin and EnglishSalary - RM Joining - 3rd JulyMin 1year expereince in Telecommunication customer serviceSPM AND aboveOnline interviewWhatsapp Salary: RM4, RM4,300.00 per...

Position: Customer Service ExecutiveLocation :Jalan Chan Sow LinWorking Hours :24hours rotational / 2 days off rotationalSalary: RM2,300 + Shift Allowance + Parking Allowance + KPI AllowanceContract :6 months (Renewable based on performance) Monitor and respond to the alarm signals within service level targets. Handle Inbound/Outbound call bilingually and...

Accessible by public transportation (LRT/MRT)Attractive allowances provided Opportunities for career advancement and growth Job Scope: Manage customer inquiries, complaints, feedback, and other issues related to the company's products through multiple channels (calls/emails/chats)Exceed customer expectations with exceptional service and accurate information....

Job Requirement:Ability to work in night shift: Shift consists of 9 working hours and includes of 1-hour for rest.Communication : Fluent in English & Malay, ability to communicate in Mandarin is added advantageStrong communication skills: The ability to communicate clearly, confidently, and effectively with customers is crucial in this role. Customer Service...

Role:Customer Service Executive -TechnicalTimings:Night Shift (Permanent)Industry:BPOWork Mode:Work from officeFunctional Area:ITES / BPO / Customer ServiceProcess:ChatKey Skills: Customer Service Mandarin Cantonese english Customer Service ExecutiveQualification: Completed with SPM, UEC, ICGSE certificateLanguage: Mandarin, Cantonese & English Job...

Become a product expert that help customers for best solution. Delivery High End customer service to clients Should be active on Social media so could understand the customer's concern.Requirements: Basic understanding of PC & mobile device troubleshooting 1 to 2 years of experience in customer service with 1 year in a Tech support process is preferred....

Job Requirement:Ability to work in shift: Shift consists of 9 working hours and includes of 1-hour for rest.Communication: Fluent in English & Malay, the ability to communicate in Mandarin is added advantageStrong communication skills: The ability to communicate clearly, confidently, and effectively with customers is crucial in this role. Customer Service...

Responsibilities: Manage and guide the smooth operation of daily customer service tasks, supervise, coach, streamline processes, and conduct standardized evaluations to enhance the efficiency of customer service. Provide clear instructions on complex issues. Collaborate with the Customer Service QC team to conduct knowledge training, handle complaints, and...

About KKdayKKday is accelerating the world's transition to the brand new travel experience. As the largest travel-experience platform in Asia, KKday is committed to integrating and developing an one-stop platform to meet all travellers' needs.KKday has curated more than 300,000 unique experiences and activities in over 92 countries and 550 cities around the...

At CCM, we won't forget what makes customers happy, simply because we are customers too. We are obsessively passionate about being a happy customer ourselves to remind us how to treat others the same way. We come to work every day with one simple belief - we too can make a difference for your customers. This is our lifelong goal simply because we love what...

JOB RESPONSIBILITIES:Responding to customer enquiries: A Customer Service Executive would need to respond to enquiries and concerns raised by customers. Customer inquiries may include the onboarding requirements, events & campaign details, fee structure, product features and etc.Resolving customer issues: In case of any disputes or issues, the Customer...

Office location:KL SentralWorking hour:8hour per day, 5day per week(Rotate shift)Job requirement: Must be fluent in Mandarin & English Able to work in office and rotate shiftSalary range:Basic Fixed allowance - 500KPI - 800Night shift allowance up to 100 PER DAYJob description: Customer Service (handle VOICE CALL, CHAT & EMAIL (Mandarin Speaking Market)...

The Role:As the Customer Service Executive at The Makeover Guys, you will provide a people-oriented experience to our customers. You will help to increase the customer satisfaction through efficient and personalized support. Your work will directly impact the image of The Makeover Guys.What You'll Do: Provide professional customer service for service...

Position : Customer Support ExecutiveWorking Hours: Monday - Sunday / 24/7 Rotational Shift(2 day off rotational - based on duty roster)Intake: Early September 2023 (Immediate Hiring)Location: Masjid JamekBasic Salary: RM2,500 + RM300 (Allowance) Attracts potential customers by answering product and service questions; suggesting information about other...

Key Responsibilities: Provide accurate information to resolve issues that arise. Execute timely reports and analysis on Contact Center (CC) Operations. Adhere to Quality Assurance standards. Follow the duty roster set by the Supervisor. Attend regular customer service training, telephone etiquettes, and briefings. Assist in the preparation of other processes...

Role:Customer Service ExecutiveTimings:Flexible (Permanent)Industry:OtherWork Mode:Work from officeFunctional Area:ITES / BPO / Customer ServiceProcess:Semi-VoiceKey Skills: Customer Service Malaysian that can speak in Cantonese and English, as staff will support Hong Kong market.Must be able to type in traditional mandarinEnglish is required for due to...

Role:Customer Service Executive -ChatTimings:Flexible (Permanent)Industry:BPOWork Mode:HybridFunctional Area:ITES / BPO / Customer ServiceProcess:ChatKey Skills: Mandarin Cantonese chat Chat Process Chat Support Customer Service Agent Mandarin or Cantonese Voice Support Must be fluent in speaking both Mandarin and English Fluent both Cantonese and...

The Role:As the Customer Service Executive at The Makeover Guys, you will be servicing both the homeowners and agents. You will be working on the top 1% handpicked designer homes in Malaysia. Your work will directly impact our customer experience and sales.What You'll Do: Oversee the full cycle rental of our designer units Service and maintain good...

Position: GUEST SERVICES CENTER AGENT - RESERVATIONS (Full time #535640)Property / Office: Mandarin Oriental, Kuala LumpurLocation: Kuala Lumpur, MalaysiaThe Guest Services Center Agent will report to the Guest Services Center Manager and forms part of the Front Office team who collectively deliver exceptional guest experiences. Delivering Mandarin Oriental...