Frontdesk

1 week ago

Sepang, Selangor, Malaysia SRI LANGIT HOTEL SDN BHD Full time
Responsibilities

  • Perform all checkin and checkout tasks
  • Manage online and phone reservations
  • Inform customers about payment methods
  • Register guests collecting necessary information (like contact details and exact dates of their stay)
  • Welcome guests upon their arrival and assign rooms
  • Provide information about our hotel, available rooms, rates and amenities
  • Respond to clients' complaints in a timely and professional manner
  • Liaise with our housekeeping staff to ensure all rooms are clean, tidy and fullyfurnished to accommodate guests' needs
  • Confirm group reservations and arrange personalized services for customers and event attendees, like meeting hall reservation
  • Upsell additional facilities and services, when appropriate
  • Maintain updated records of bookings and payments

Requirements:

  • Work experience as a Hotel Front Desk Assistant, Receptionist or similar role
  • Experience with hotel reservations software, like Ezee System
  • Customer service attitude
  • MUST CAN COMMUNICATE AND UNDERSTAND ENGLISH.
  • Fresh graduates are encouraged to apply
Hostel Provided If Needed

Kindly send resume to :
Qistina HR

Pay:
RM1, RM1,600.00 per month

Schedule:

  • Afternoon shift
  • Day shift
  • Night shift

Supplemental pay types:

  • Overtime pay

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