Payments Processing

2 weeks ago


Kuala Lumpur, Kuala Lumpur, Malaysia Cognizant Full time

Requirements:

months working experience

  • Excellent written, reading & spoken communications skills in
    English, Mandarin and Korean (nonnative speaker) language (prefer to have TOPIK Level 4 and above)
  • Good written communication skills and comprehension.
  • Having Finance background, knowledge of terms like accruals, payment cycles etc will be an advantages
  • Maintaining timelines and accuracy in processing.
  • Attention to details and ability to meet deadlines.

Job Descriptions:

  • SLA Compliance: Executes transactions as per prescribed guidelines and timelines in order to meet SLA targets.
  • Participates / supports the TL in the daily huddles, provides training / inputs on processes / business to the team in order to ensure delivery predictability
  • Process Compliance: Executes transaction processing in order to meet quality standards. Conducts QC / QA programs as part of the quality plan
  • Customer Interaction: Handles / helps resolve escalations at the process level in order to ensure high customer satisfaction
  • Process Reengineering: Participate in the ideation process and produces the documentation and trains the team on the reengineered process in order to meet client and internal commitments on a continuous basis

About Cognizant:

Employee Status :
Full Time Employee

Shift :
Day Job

Job Posting :
Feb

About Cognizant

Job ID COGNGLOBAL43778
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