Barista (Petronas Station Simpang Pulai Ipoh)
2 weeks ago
Job Descriptions:
As a Barista, you are responsible for serving customers in a friendly, timely, and efficient manner to deliver an excellent customer experience.
Specifically, you will be responsible for performing the following tasks to the highest standards:
- Prepare or serve hot or cold beverages, according to customer's order
- Serve prepared foods which is inclusive of but not limited to pastries, ice cream, desserts
- Operate till drawers or cash registers and issue receipt to customers
- Manage multi payments platform and process returns or refunds when necessary
- Assist in stock arrangement and product merchandising
- Ensure counter area is clean and perform dish and utensils cleaning.
- Manage customers in a friendly, timely, and efficient manner
- Ensure knowledge of F&B menu which is inclusive of product, promotion and pricing
- Ensure menu offerings are is ready and well prepared
- Follow correct reporting procedures if faced with issues or customer complaint
- Ensure Food and Beverage orders are of a consistently good standard and delivered in a timely manner
- Practice grooming standards including uniform dress code, cleanliness and personal hygiene
- Comply with company's HSE Regulations
Requirements:
- Minimum education qualification : SPM
- Years of relevant experience : 12 years related experience preferably in F&B preparation and customer service.
- Knowledge in Food Hygiene Regulations is added advantage.
- Competencies / Skills required:
- Connecting & engaging with customers
- Maintain a clean & organize environment
- Upselling on food, beverage & merchandise
- Provide quality beverage & food products
- Flexibility to respond to a range of different work situations
- Ability to work on your own or in teams
For more information, please whatapps us at:
Our Headquarters:
Mesra Retail & Cafe Address Mesra Retail & Cafe Sdn.
Bhd. Suite 10.01 & 10.05, Level 10, Centrepoint North, Mid Valley City, Lingkaran Syed Putra, 59200 Kuala Lumpur
Salary:
From RM1,500.00 per month
Benefits:
- Dental insurance
- Health insurance
- Opportunities for promotion
- Professional development
Schedule:
- Day shift
- Early shift
Supplemental pay types:
- Overtime pay
Education:
- STM/STPM (preferred)
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