F&b Storekeeper Supervisor

1 week ago

Cheras, Selangor, Malaysia THE HOUSE OF TASTE SDN BHD Full time

Non Halal Restaurant


We are actively seeking a versatile and skilled individual to join our dynamic team in a non-Halal restaurant in Kuala Lumpur.

This combined role of F&B Supervisor cum Storekeeper is a pivotal position responsible for overseeing the efficient operations of our food and beverage department and managing the restaurant's storeroom.

我们正在积极寻找一位多才多艺的职员加入我们在吉隆坡一家非清真餐厅和充满活力的团队。这餐饮主管兼仓库管理员的综合职位是一个非常关键的岗位,且负责监督我们餐饮部门的高效运作以及管理餐厅仓库。

Responsibilities:

1.

Coordinate and Supervise Operations (协调和监督运营):

  • Oversee FrontofHouse food and beverage operation. 督导前厅餐饮运营。
  • Ensure compliance with health and safety regulations, sanitation guidelines, and quality standards. 确保遵守卫生法规、卫生指南和质量标准。
  • Supervise the Front of House team on service standards and operational excellence. 监督前厅团队的服务标准和运营卓越性。
  • Serve VIP guests as and when needed, according to the required service standards. 根据需要,按照规定的服务标准为贵宾提供服务。

2. Training and Management (培训和管理):

  • Train and mentor staff on service standards, product knowledge, and customer engagement. 在服务标准、产品知识和顾客互动方面下,培训和指导员工。
  • Monitor and manage crockery and cutlery inventory levels, order supplies, and maintain stock rotation. 监控和管理餐具和刀具的库存, 下单订购和保持库存正常运转。
  • Manage stock receiving on the system and handle administrative aspects of the operations. 管理系统上的库存收货,并处理运营的各个行政方面。

3.

Customer Service and Communication (客户服务和沟通):

  • Address customer inquiries, feedback, and complaints in a professional and timely manner. 以专业和及时的方式处理客户咨询、反馈和投诉。
  • Collaborate with the kitchen team to ensure smooth coordination of food preparation and service. 与厨房团队合作,确保食物的准备和服务的顺畅地协调。
  • Attend to maintenance services and maintain a positive work environment fostering teamwork and a strong serviceoriented culture. 处理维护服务,并保持积极的工作环境,促进团队合作和强烈的服务文化。

4. Storekeeping (仓库管理):

  • Place daily orders with suppliers before the cutoff time. 在截止时间前,与供应商下达每日订单。
  • Take delivery of all incoming materials and reconcile with purchase orders. 接收所有进货食材和核对采购订单。
  • Ensure accuracy of the restaurant's inventory system by updating records of physical inventory totals, receipts, adjustments, and returns. 通过更新实际库存总额、收据、调整和退货记录,确保餐厅的库存系统准确无误。
  • Track, document, and resolve any discrepancies on received orders. 在规定的时间内,向客户提交准确的报告。记录并解决订单中的任何差异。

5.

Inventory Management:

库存管理:

  • Manage inventory/supplies 管理库存和供应品。
  • Ensure restocking levels are maintained and keep uptodate records of receipts, records, and withdrawals from the stockroom. 确保存库保持水平,及时更新库房收据和取货记录。
  • Pack, label, and returning products that do not meet the standards to the supplier. Responsible for stock rotation and coordinate the disposal of surpluses. 负责包装、标签和退还不合标准的产品给供应商。负责库存轮换并协调处理过剩物资。
  • Manage supplier relations and database, as well as maintain high ethical relationships both internally and externally. 管理供应商关系和数据库,并在内部和外部保持高度的优良合作关系。

6. Ad-hoc Tasks:

  • Any adhoc tasks which may be assigned as and when needed.

Qualifications:

资格:

  • Proficient in Chinese language, both in written and spoken. 中文书写和口语流利。
  • Previous experience in a supervisory role in the food and beverage industry. 在餐饮行业担任主管职务的经验。
  • Solid knowledge of food and beverage operations, service standards, and hospitality principles. 丰富餐饮运营、服务标准和酒店管理知识。
  • Excellent communication and interpersonal skills. 优秀的沟通和人际交往能力。
  • Strong organizational and multitasking abilities. 强大的组织及多方面任务处理能力。
  • Customerfocused mindset with a passion for delivering exceptional service. 注重客户体验,提供卓越服务充满热情。
  • Flexibility to work in a fastpaced, dynamic environment, including evenings, weekends, and holidays. 能适应快节奏、动态的环境工作,包括晚上、周末和假期。
  • Education: At least high school or

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