Body and Paint Advisor

2 weeks ago


Ipoh, Perak, Malaysia GB Motors Sdn Bhd Full time
1. Partaking in monthly planning for B&P unit intake & Working in Progress (WIP).

  • Manage customer complaints.
  • To explain all repairs and services conducted in detail to customer (including vehicle inspection with customer), fill-up customer feedback form and settlement of payment and all documentation during the delivery process, as per SOP and WPC.
  • To prepare the correct repair estimate, with support from relevant departments, and obtain customer's approval prior to conducting the repairs/ service works.
  • Ensure all standard guidelines & procedures are implemented & followed.
  • Managing vehicle info (check-in date, insurance, promised completion date)
  • Managing & monitoring Follow-Up calls by Claim Advisors
8. organise & manage day to day function of the workshop

  • Prepare monthly reports
  • Address B&P-related problems and suggest prompt solutions.

Salary:
RM2, RM3,000.00 per month

Schedule:

  • Day shift

Ability to commute/relocate:

  • Ipoh: Reliably commute or planning to relocate before starting work (required)


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