Repair Phone Technician
1 week ago
As a Mobile Repair Technician, you will be responsible for diagnosing, repairing, and maintaining various mobile devices, including smartphones and tablets.
The role requires a deep understanding of mobile technology, excellent troubleshooting skills, and the ability to provide high-quality repair services to customers.
Key Responsibilities:
Diagnostic Assessment:
- Conduct thorough diagnostic assessments of mobile devices to identify hardware and software issues.
- Communicate effectively with customers to gather information about the device's history and reported problems.
Repair and Maintenance:
- Perform skilled repairs on mobile devices, including but not limited to screen replacements, battery replacements, and componentlevel repairs.
- Execute software troubleshooting, updates, and installations as needed.
- Ensure that all repairs meet quality standards and adhere to manufacturer specifications.
Parts Management:
- Manage and organize an inventory of replacement parts and components.
- Order and restock parts as necessary to maintain efficient repair operations.
Customer Service:
- Interact with customers in a professional and friendly manner.
- Provide clear explanations of repair options, costs, and estimated turnaround times.
- Address customer inquiries and concerns with patience and expertise.
Documentation:
- Maintain detailed records of repairs, including the issues identified, parts replaced, and work performed.
- Generate accurate invoices and receipts for customers.
Quality Control:
- Implement quality control measures to ensure the highest standard of repairs.
- Conduct postrepair testing to verify that devices are functioning correctly.
Stay Informed:
- Stay updated on the latest mobile technology trends, devices, and repair techniques.
- Attend training sessions or workshops to enhance technical skills and knowledge.
Salary:
RM1, RM4,500.00 per month
Benefits:
- Additional leave
- Professional development
Supplemental pay types:
- Attendance bonus
- Commission pay
- Performance bonus
- Yearly bonus
Ability to commute/relocate:
- Johor Bahru: Reliably commute or planning to relocate before starting work (required)
Application Question(s):
- Position On Bandar Baru Uda Johor bahru. Are U Have Problem With It ?
Location:
- Johor Bahru (required)
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