Medical Associates

1 week ago


Kuala Lumpur, Kuala Lumpur, Malaysia Glob Pro BrainHunters Full time
Represents the company to investigate, evaluate and resolve product/medical complaints worldwide per FDA/ISO requirements.

  • Monitors feedback activity using the complaint handling system to assess seriousness of adverse reactions and provide complaint resolution while promoting customer satisfaction.
  • Provides education, product and service information while ensuring a satisfactory resolution.
  • Manages product returns, identifies quality signals and processes reimbursement claims.
  • Facilitates the importance of quality and compliance awareness for internal colleagues.

Requirement

  • Healthcare Degree or professional license is required. A BS or BA degree is preferred.
  • Proficient in
    Mandarin and English languages, both written and spoken.
  • Call Centre or medical device experience is highly preferred.

Job Types:
Full-time, Fresh graduate

Pay:
Up to RM8,000.00 per month

Benefits:

  • Health insurance
  • Opportunities for promotion
  • Professional development

Supplemental pay types:

  • 13th month salary

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