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Medical Associates
1 week ago
- Monitors feedback activity using the complaint handling system to assess seriousness of adverse reactions and provide complaint resolution while promoting customer satisfaction.
- Provides education, product and service information while ensuring a satisfactory resolution.
- Manages product returns, identifies quality signals and processes reimbursement claims.
- Facilitates the importance of quality and compliance awareness for internal colleagues.
Requirement
- Healthcare Degree or professional license is required. A BS or BA degree is preferred.
- Proficient in
Mandarin and English languages, both written and spoken. - Call Centre or medical device experience is highly preferred.
Job Types:
Full-time, Fresh graduate
Pay:
Up to RM8,000.00 per month
Benefits:
- Health insurance
- Opportunities for promotion
- Professional development
Supplemental pay types:
- 13th month salary
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