Demand Performance Management

2 weeks ago


Kuala Lumpur, Kuala Lumpur, Malaysia Shopee Full time

DepartmentBusiness Development and Partnerships- LevelExperienced (Individual Contributor)- LocationMalaysia - Kuala LumpurThe Business Development and Partnerships teams at Shopee are dynamic and energetic.

The teams are always looking to acquire business opportunities to drive Shopee to be the No. 1 e-commerce platform in Southeast Asia and Taiwan.

The aim of the Business Development and Partnership teams is to provide Shopee's buyers with a wide variety of product listings at the best prices.


About the Team:

  • The Budgeting and Planning team is a strategic unit looking into analyzing merchant performance in the ShopeeFood business and providing recommendations to tap into opportunities that may arise from the studies. As a member of the team, you are required to have a strong affinity for data, and project management and the ability to work independently to generate meaningful insights and actionable strategies in ShopeeFood.
  • Analyze short to mediumterm issues impacting demand growth in the food delivery business. This includes customer segmentation, conversion funnel optimization, churn analysis, market scans and experimentation
  • Design efficient promo structures and other initiatives to drive demand growth in the food delivery business and work with crossfunctional teams to execute
  • Forecast spend on promos, incentives and other key initiatives for weekly, monthly and quarterly planning cycles
  • Drive innovation via a continuous iteration of segmentation methods, identification of high potential opportunities to A/B test, collaboration with the Product team for improvement opportunities
  • Forecast growth and unit economics support budgeting cycles
  • Build presentation to influence senior stakeholders and enable datadriven decision making

Requirements:

  • A minimum of 3 years of work experience in Demand Performance Management, ecommerce or Management Consulting is a plus
  • Strong logical thinking, problemsolving and stakeholder management abilities.
  • Structured, able to plan endtoend execution of initiatives, and see through the implementation of the initiative
  • Strong affinity to data, solid analytical abilities and critical thinking skills
  • Strong business acumen and ability to generate insights independently
  • Strong problemsolving skills, ability to draw insights from complex data and design practical and scalable solutions
  • Able to deliver quality work under tight deadlines
  • Driven and comfortable with a dynamic environment
  • High Proficiency in Excel and PowerPoint
  • Excellent verbal and written communication skills
  • Strong people and stakeholder management skills


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