Team Lead, Customer Due Diligence

2 weeks ago


Kuala Lumpur, Kuala Lumpur, Malaysia Talreso Consultancy & Advisory Sdn. Bhd. Full time

Responsibilities:

  • Provide people management and development responsibilities and ensure team service level standards are met.
  • Liaise with Compliance department and management within business units.
  • Assist in overseeing new client onboarding and assist in implementing process enhancements to improve client onboarding experience.
  • Monitor periodic review to ensure regulatory requirements are met.
  • Has the ability to operate with a limited level of direct supervision.
  • Can exercise independence of judgement and autonomy.
  • Acts as SME to stakeholders and /or other team members.
  • Prepare daily and weekly metrics and progress reports.
  • Being the contact point for any question arising from clients and any other internal/external stakeholders.
  • Ensure that all legal and customer files/data are maintained in accordance with European Regulations and Group policies
  • Provide information to management in respect of AML/CDD issues arising.
  • Maintain delivery of a high quality service level to customers and other departments ensuring all queries are dealt with in a professional manner and escalating where appropriate.
  • Manage specific projects, which may arise from time to time.

Requirements:

  • You have 3+ years of related experience in, KYC/KYB, Anti-Money Laundering (AML) Compliance or a similar compliance or risk controlrelated function in the financial service industry and have had experience in working across multiple jurisdictions in a dynamic and changing environment.
  • Bachelor's Degree or relevant equivalent experience or professional qualification.
  • Proven people management experience with the ability to see the big picture without losing attention to detail.
  • Excellent command of spoken and written English is required.
-
Proficiency in Mandarin will be added as advantage

Benefits & Perks:

  • Competitive remuneration package (Basic Salary + Shift Allowance + Annual Increment).
  • Meal allowance up to RM 500/ month
  • Monthly team building
  • RM 2,500 Training & Wellness benefits per annum
  • Yearly bonus
  • Convenient workplace (5 minutes walk from MRT TRX).
  • Employee engagement, recognition and appreciation program.
  • Multinational working environment: Advance your career by interacting with individuals from various backgrounds, cultures, and nations.

Pay:
RM7, RM8,000.00 per month

Benefits:

  • Meal allowance
  • Opportunities for promotion
  • Professional development

Schedule:

  • Rotational shift

Supplemental pay types:

  • Yearly bonus

Application Question(s):

  • Able to work on 24/7 rotational shift?
  • Notice period?
  • Expected salary?

Education:

  • Bachelor's (preferred)

Language:

  • Mandarin (preferred)


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