Sales Administration Coordinator

2 weeks ago


Subang Jaya, Selangor, Malaysia ISJ Technology Sdn Bhd Full time

Why Join Us?

  • 13th month salary and performance bonus
  • Medical, Dental and Optical benefits
  • Smart casual working attire
  • Full Attendance Allowance
  • Free Parking
  • Young, vibrant and open work culture

Job Overview:
-


Job Requirements:
-


  • Provide administrative support to sales representatives as needed.
  • Proactively reach out to clients to gather feedback, address concerns, and ensure satisfaction with our products or services.
  • Troubleshoot client issues and provide timely and effective solutions, escalating complex issues to the appropriate department as needed.
  • Document and track client interactions, including inquiries, complaints, and resolutions.
  • Provide accurate and detailed information to customers regarding product capabilities.
  • Provide administrative support including managing correspondence, scheduling meetings, preparing presentations/proposals, maintaining filing systems and Company asset management.
  • Assist with the preparation and documentation of Invoice / DO / PO / Quotation.
  • Assist in coordinating travel arrangements, accommodations and itineraries for sales team members and technicians when required.
  • Take charge of shipping arrangement and manage all import and shipping related matter.
  • Perform adhoc job/project as assign by superior from time to time.

Job Requirements:
-


  • At least Diploma/Bachelor's degree in Business Administration, Communications or a related field preferred.
  • At least 13 years of experience in customer service/client support role, preferably in a B2B environment.
  • Strong problemsolving abilities and the capacity to remain calm and composed under pressure.
-
Excellent communication skills in English, Mandarin both written and verbal

Cantonese is a plus:


  • Attention to detail and accuracy in data entry and documentation.
  • Ability to work independently with mínimal supervision and as part of a team.

Salary:
RM3, RM5,500.00 per month

Benefits:

  • Free parking
  • Opportunities for promotion
  • Professional development

Schedule:

  • Monday to Friday

Supplemental pay types:

  • 13th month salary

Application Question(s):

  • How much notice are you required to give your current employer?
  • Are you legally authorized to work in Malaysia?
  • What is your level of proficiency in Chinese? (Scale of 110 for both spoken and written)
  • What is your level of proficiency in English? (Scale of 110 for both spoken and written)
  • What is your current monthly basic salary?
  • What is your expected monthly basic salary?


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