![Polymorph Recruitment](https://files.ajobthing.com/employers/130179.png)
Front Desk Receptionist
2 weeks ago
Position:
Front Desk Consultant
Location:
Mont Kiara
Responsibilities
- To promote the sale of services and products available.
- To reply to messages in all social media platform and WhatsApp enquiries.
- Interacting with customers, providing information in answer to inquires about products, and services.
- To ensure customer satisfaction level is maintained high when they visit the spa
- Taking service inquiry calls from customers or clients and dispatching the suitable customer service associate to address questions.
- Handling and resolving customer complaints, or special orders via mail or phone.
- Investigating and correcting errors, following company and customer records.
- To ensure personal and team sales targets are achieved.
- To champion and deliver the brand standard at all times.
- Reporting & completing task given by your direct supervisor.
- To perform as and when necessary task given by management level.
Requirements:
- Able to speak in English or Malay fluently. It is an advantage if you could speak Mandarin.
- Possess at least a SPM or Diploma in Hospitality / Tourism / Hotel Management or equivalent
- Friendly with cheeky personality, possess good interpersonal and communication skills
- Strong disciplines, commitments and selfinitiative
- Must be willing to work on shift including working on weekends and public holidays
- Pleasant & cheerful personality
REMUNERATION PACKAGES:
Basic Salary: 1,800-3,000 + commission (selling spa products)
- Allowances: Transport Allowance
- EPF, SOCSO, EIS
Benefit:
- Medical Coverage
- Annual bonus
- Company trips
- Uniforms provided
- Training provided
- Overtime Pay
Morning Shift: 10.00am - 7.00pm
Afternoon Shift: 12.00pm - 9.00pm
(1 hour lunch break)
Job Types:
Full-time, Permanent
Pay:
RM1, RM3,000.00 per month
Schedule:
- Monday to Friday
- Weekend jobs
Supplemental pay types:
- Commission pay
Experience:
- Retail sales: 1 year (required)
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