Banquet Supervisor

2 weeks ago

Seri Kembangan, Selangor, Malaysia Mines Beach Resort Full time

RESPONSIBILITIES:

  • Meet and greet clients.
  • Oversee catered functions, in house and off site.
  • Responsible for making the function space visually appealing and presenting the menu offering for the event.
  • Responsible for the overall sanitation and cleanliness of the work areas, banquet rooms and storage areas.
  • Responsible for the proper usage and good working order of all equipment, furniture and fixtures in the Banquet and Catering Section in the shift assigned.
  • Responsible for consistently implementing the service standards and operating procedures in the banquet and Catering service.
  • Provide excellent customer service and ensure customer needs are met.
  • Provide unique and creative ideas to enhance meetings & group experience.
  • Should posses in depth Knowledge of Food and Beverage preparation and presentation.
  • Supervise events and team members throughout service.
  • Guide the Banquet servers in set up of tables and place settings.
  • Be familiar with all current and upcoming event details.
  • Resolve staff and customer concerns quickly and efficiently.
  • Coordinate with the Kitchen and housekeeping department.
  • Should be able to work under pressure and also work in long or break shifts.
  • Scheduling of banquet staff, prepare weekly duty chart to correspond with banquet functions and manage manpower for monthly.
  • Assist the Banquet Manager with scheduling, training and performance management.
  • Should have experience in operating POS (point of sales) Software's.
  • Responsible for monthly inventory, consumption spreadsheet and banquet staff labours.
  • Responsible for ensuring sufficient operating guest supplies, beverage supplies and operating equipment for functions assigned.
  • Speak with others using clear and professional language, and answer telephones using appropriate etiquette.

Requirements:

  • Degree or Diploma in hotel Management or equivalent,
  • Good MS office skills.
  • Previous experience in similar Job role or minimum 42years experience as Banquet Captain.
  • Experience in Hotel management software and Point of sale software.
  • Good communication skills
  • Able to communicate in additional language is an added advantage

Salary:
RM2, RM2,500.00 per month

Benefits:

  • Free parking
  • Meal allowance

Schedule:

  • Rotational shift

Ability to commute/relocate:

  • Seri Kembangan: Reliably commute or planning to relocate before starting work (required)

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