Customer Service Mandarin Speaker

1 week ago


Kuala Lumpur, Kuala Lumpur, Malaysia ManpowerGroup Full time

Customer Service Mandarin Speaker ( read and write )

Remuneration Package

  • Basic : Rm Rm 3500
  • KPI incentive : RM 500

Rotational Shift

  • 6am 3pm
  • 7am 4pm
  • 8am 5pm
  • 1pm 10 pm

Location

  • Level 8, Tower 7 UOA Business Park No 1, Jalan Pengaturcara U1/51, Seksyen U1, Shah Alam Selangor 40150 Malaysia

Job Task

  • Ensures all customer inquiries/ issues/ complaints are resolved according to the company's processes and procedures
  • Identifies and escalates difficult and complex issues to senior team members
  • Maintains a positive, empathetic and professional attitude towards customer
  • Enters, updates and maintains accurate information of customer interaction, transactions, comments and complaints in the company's system
  • Resolves customer requests and problems by making appropriate booking changes based on company's processes and procedures, as well as activity terms and conditions Liaises with external vendors and service operators to fulfill booking changes
  • Keeps updated with company procedures and processes
  • Shares customer feedback with relevant departments for further improvements

Job Types:
Full-time, Permanent

Salary:
RM3, RM3,500.00 per month

Ability to commute/relocate:

  • Kuala Lumpur: Reliably commute or planning to relocate before starting work (required)

Education:

  • STM/STPM (preferred)

Experience:

Customer Care Specialist: 1 year (preferred)

Language:

  • Mandarin (preferred)
  • Bahasa (preferred)


  • Kuala Lumpur, Kuala Lumpur, Malaysia LTS Search Full time

    Calling to Mandarin Speaker Job SeekerI have an opening in Kuala Lumpur, Malaysia for Customer Service role.Requirements: Excellent verbal and written communication skills in English and Mandarin Fresh Graduate/DIploma/SPM Able to work on rotational shifts (24/7)Benefits: High Basic Salary + Complexity Allowance Monthly KPI extra up to RM 800- Office is in...


  • Kuala Lumpur, Kuala Lumpur, Malaysia Language Talent Solutions Full time

    At Language Talent Solutions we believe that the right talent should not necessarily be restricted to the limitation of borders. We think beyond borders. We break down barriers on all fronts. Adding the best person for your team might just mean getting out of your usual comfort zone. Right now, in order to build globally competitive teams, we need to bridge...


  • Kuala Lumpur, Kuala Lumpur, Malaysia Eteam Workforce Sdn. Bhd. (Malaysia) Full time

    Greetings...Urgent Hiring Mandarin Speaker for Customer Service _PERMANENT JOB.Job - Customer Support ( Telecommunication )Salary - Upto 4000myr JobWork Place - KL SentralRequired :Must have 1 yr work experience in Customer Service in ( Telesales /Telemarket) SPM/STPM/Diploma /Degree can apply. Must be fluent in Mandarin & English Able to work in rotational...


  • Kuala Lumpur, Kuala Lumpur, Malaysia Eteam Workforce Sdn Bhd Full time

    Greetings This is Niharika from Eteam. Currently we are hiring Mandarin speakers to work with one of our clients.Role - Customer Service - MandarinLocation - KL sentralLanguage - Mandarin and EnglishSalary - RM Joining - 3rd JulyMin 1year expereince in Telecommunication customer serviceSPM AND aboveOnline interviewWhatsapp Salary: RM4, RM4,300.00 per...


  • Kuala Lumpur, Kuala Lumpur, Malaysia ETEAM INFOSERVICES PRIVATE LIMITED Full time

    Urgent Hiring " Local Malaysian - Mandarin Speakers " for~For Customer Service - Telecommunication~Work Location is - KL Sentral~24*7 Rotational Shift ( 5days work, 2 days off )~Minimum 1 year experience in Customer service (Telecommunication )~SPM and above can apply~number of openings -10~Salary - 4000RmWhatsApp to Salary: RM3, RM4,000.00 per...


  • Kuala Lumpur, Kuala Lumpur, Malaysia Eteam Workforce Sdn. Bhd. (Malaysia) Full time

    Greetings.....I am sindhu HR Recruiter from eTeam WorkForce ,Malaysiai'm Currently looking for " Local Malaysian - Mandarin speaker "( Must be able to speak ,read and write in Mandarin)~For Customer Service - Telecommunication~Work Location is - KL Sentral~24*7 Rotational Shift ( 5days work, 2 days off )~Minimum 1 year experience in Customer service...

  • Mandarin Speaker

    1 week ago


    Kuala Lumpur, Kuala Lumpur, Malaysia GrowthFn Sdn Bhd Full time

    Vacancy:Chat Support Mandarin SpeakerLocation: Kuala Lumpur, MalaysiaSalary: Basic: RM RM4100 + Complexity Allowance: RM500 + KPI Allowance + Shift AllowanceLanguage: Mandarin + EnglishWorking Hour: 24*7 RotationalEducation/Requirement: Degree with experience or Diploma holder with 1 yrs exp or SPM with 3 yrs expJoining Date : 28TH Feb, 6th March, and 13th...


  • Kuala Lumpur, Kuala Lumpur, Malaysia Glob Pro BrainHunters Sdn Bhd Full time

    Job descriptionThe applicant is expected to behave as an extension of the brand and take care of our customers to the fullest of their capabilities. If needed, seek help to ensure that we embody the best professional service we can offer our customers. You are expected to be a team player, capable of representing information on behalf of our...


  • Kuala Lumpur, Kuala Lumpur, Malaysia Malay Full time

    1. MALAY Speaker Required For TelesalesMANDARIN Speaker Required Customer service jobEnglish speaker Required Customer service jobIntersted Can Contact:What'sApp to Salary: Up to RM4,000.00 per monthBenefits: Professional developmentLanguage: Mandarin (preferred) Bahasa (preferred)


  • Kuala Lumpur, Kuala Lumpur, Malaysia SRG Asia Pacific Sdn. Bhd. Full time

    PROJECT:ACCAJOB SUMMARY:Handle ACCA Student from Taiwan/ HongkongPrincipal Accountabilities:Application processing; basic products only (renewals)Ensure the highest quality of service is provided at all times, with strict adherence to agreed service levels.Be an ambassador for ACCA treating all internal and external customers with respect and in a...

  • Mandarin Speaker

    1 week ago


    Kuala Lumpur, Kuala Lumpur, Malaysia Gratitude Inc. Full time

    Role:Customer Service ExecutiveTimings:Day Shift (Permanent)Industry:Export / ImportWork Mode:Work from officeFunctional Area:ITES / BPO / Customer ServiceProcess:Semi-VoiceKey Skills: Customer Relations Customer Service Customer Management customer service analyst Customer oriented Customer Acquisition Customer Engagement Customer Care- mandarin...


  • Kuala Lumpur, Kuala Lumpur, Malaysia Eteam Workforce Sdn. Bhd. (Malaysia) Full time

    Are you looking for Day shift JobHere we are hiring ," Mandarin Speaker - Local Malaysian"Must be fluent in English too (B2 level )for Customer support ( Call Center )Work Place - KL SentralSalary - 3, myrshift - Day ShiftJob type - Onsite ( need to come office )Education - SPM & above can apply, No work experience is required ,WhatsApp to Salary: RM3,...

  • Mandarin Trainer

    1 week ago


    Kuala Lumpur, Kuala Lumpur, Malaysia Fasih Mandarin Sdn. Bhd. Full time

    Salary: RM2, RM3,500.00EXCLUSIVE PERKS:A full scholarship awaits those who do not possess the highest Mandarin teaching certification.Responsibilities: To teach and train Mandarin to nonnative speakers of all ages. Evaluate students' performances, including grading homework assignments and making notes of how well students participate in discussions. To...

  • Mandarin Teacher

    1 week ago


    Kuala Lumpur, Kuala Lumpur, Malaysia Fasih Mandarin Sdn. Bhd. Full time

    EXCLUSIVE PERKS:A complete scholarship offer awaits those needing the highest Mandarin teaching certification.Responsibilities: To teach Mandarin to nonnative speakers of all ages. Evaluate students' performances, including grading homework assignments and noting how well students participate in discussions. To prepare and provide students' assessment...

  • Mandarin Speaker

    1 week ago


    Kuala Lumpur, Kuala Lumpur, Malaysia Gratitude Inc. Full time

    Role:Customer Care OfficerTimings:Rotational Shifts (Permanent)Industry:BPOWork Mode:Work from officeFunctional Area:ITES / BPO / Customer ServiceProcess:VoiceKey Skills: Inbound BPO BPO Voice Process BPO Skills BPO industry BPO Hiring BPO Call center International BPO BPO/ITES bpo BPO call centre BPO Experience Mandarin Speaker (Travel Account) Expat &...


  • Kuala Lumpur, Kuala Lumpur, Malaysia Eteam Workforce Sdn. Bhd. (Malaysia) Full time

    Greetings ,Urgent hiring " Malaysian - Mandarin /Cantonese speaker " forRole - Aviation Customer ServiceSalary -Upto 4000myrJob Type - PERMANENT ( Work from office )Work Place -Kuala LumpurLanguages -Must be proficient in Mandarin / Cantonese + EnglishOnilne inteviews are on going on daily basis.or WhatsApp to Salary: Up to RM4,000.00 per monthSchedule:...


  • Kuala Lumpur, Kuala Lumpur, Malaysia Eteam Workforce Sdn. Bhd. (Malaysia) Full time

    We are Urgently hiring " Mandarin / Chinese speaker "**Mandatory Mandarin Language (Read Write Speak ) Anyone Race/National Can Apply**Send Resume direct on WhatsApp Role -Customer ServiceSalary - RM RM 4200Shift -Day shift ,Operation Hours 9 am-6 pmWork place -KL SentralJob Type -PermanentPrimary Job Functions: Converse in MANDARIN Language Identify...


  • Kuala Lumpur, Kuala Lumpur, Malaysia Eteam Workforce Sdn. Bhd. (Malaysia) Full time

    Greetings ,Urgent hiring " Mandarin / Cantonese speaker " From Aviation / Airline IndustryRole - Aviation Customer ServiceSalary -Upto 4000myrJob Type - PERMANENT ( Work from office )Work Place -Kuala LumpurLanguages -Mandarin ( 0r ) Cantonese + English proficiencyOnilne inteviews are on going on daily basis.or WhatsApp to My Social Media Connect...


  • Kuala Lumpur, Kuala Lumpur, Malaysia Eteam Workforce Sdn. Bhd. (Malaysia) Full time

    Greetings ,Urgent hiring " Mandarin / Cantonese speaker " From Aviation / Airline IndustryRole - Aviation Customer ServiceSalary -Upto 4000myrJob Type - PERMANENT ( Work from office )Work Place -Kuala LumpurLanguages -Mandarin ( 0r ) Cantonese + English proficiencyOnilne inteviews are on going on daily basis.or WhatsApp to My Social Media Connect...


  • Kuala Lumpur, Kuala Lumpur, Malaysia Selective SDN Bhd Full time

    Position: CSR (Mandarin Speaker)Salary: MYR?Work location:, Kuala Lumpur - KL Sentral - Menara menulife damansara Company: Upstream bpoMust-have requirements:Diploma holders with minimum of 1 year of workingexperience / Degree holders in related working experience preferred in Contact Centre Fresh graduates with Mandarin Speaking skills are strongly Possess...