Food &beverage Attendant

1 week ago


Kuala Lumpur, Kuala Lumpur, Malaysia DoubleTree by Hilton Kuala Lumpur Full time
As the Food & Beverage Attendant, you will be responsible for performing the following tasks to the highest standards:

  • Maintain high customer service focus by approaching your job with the customers always in mind.
  • Have a positive impact, taking personal responsibility and initiative to resolve issues, always clearly communicating with both customers and colleagues.
  • Contribute ideas and suggestions to enhance operational / environmental procedures in the hotel.
  • Actively promote the services and facilities of Hilton hotels to guests and suppliers of the hotel.
  • Perform all duties and responsibilities in a manner that ensures your safety and that of others in your workplace.
  • Confidently know the food and beverage menu contents and explain them in detail to guests.
  • Understand dietary requirements and offer appropriate suggestions.
  • Complete checklists on product knowledge.
  • Make suggestions on the menu that might suit guests of different nationalities.
  • Familiarize with menu items of all other outlets to recommend guests to other outlets.
  • Confidently know opening hours of all restaurants and hotel outlets.
  • Able to recommend other restaurants and city attractions to hotel guests.
  • Complete the checklist on preparing the restaurant for service.
  • Greet guests with a smile, offer assistance with coats, bags, etc., and introduce yourself.
  • Ask all guest if they would prefer smoking or nonsmoking tables and escort them to the table.
  • Followup on any guest questions or queries immediately and if you don't have the answers, check with your Manager.

Job Type:
Permanent

Salary:
RM2, RM2,300.00 per month

Benefits:

  • Health insurance
  • Maternity leave
  • Meal provided
  • Opportunities for promotion
  • Professional development

Schedule:

  • Rotational shift

Supplemental pay types:

  • Yearly bonus

Ability to commute/relocate:

  • Kuala Lumpur: Reliably commute or planning to relocate before starting work (required)

Education:

  • Diploma/Advanced Diploma (preferred)

Experience:

Budget Control: 1 year (preferred)

  • F&B Management: 1 year (preferred)

License/Certification:

  • Food Handling (preferred)


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