IT Business Analyst

1 week ago

Kuala Lumpur, Kuala Lumpur, Malaysia Skill Quotient Full time

Role:
IT Business Analyst (Insurance Domain)

Working Mode:
On Site

Job Type: 12 months contract based & Renewable/Extendable

Job Location:
Selangor

Experience:
More than 5 years of experience as Business Analyst in Insurance domain

Only open to Local Malaysian citizens

JOB DESCRIPTION

  • Requirement Gathering: Collaborate with business stakeholders to elicit, analyze, document, and prioritize business requirements related to insurance processes and systems.
  • Business Process Analysis: Evaluate existing business processes within the insurance domain, identify inefficiencies, and propose optimized solutions to enhance operational efficiency and effectiveness.
  • Functional Specification Development: Translate business requirements into detailed functional specifications, including use cases, user stories, process flows, and data models, to guide IT system development and implementation.
  • Stakeholder Management: Facilitate communication and collaboration between business users, IT developers, and other stakeholders throughout the project lifecycle to ensure alignment of business objectives and technical solutions.
  • Solution Design Support: Work closely with solution architects and developers to design innovative and feasible solutions that meet business requirements while adhering to technical constraints and best practices.
  • Testing and Validation: Collaborate with QA teams to define test cases, conduct user acceptance testing (UAT), and validate that delivered solutions meet business requirements and quality standards.
  • Change Management: Support change management activities, including user training, documentation preparation, and postimplementation support, to ensure smooth transition and adoption of new systems and processes.
  • Regulatory Compliance: Stay informed about regulatory changes and industry trends affecting the insurance domain, ensuring that IT solutions are compliant with relevant regulations and standards (e.g., GDPR, HIPAA, SOX).
  • Continuous Improvement: Proactively identify opportunities for process optimization, automation, and innovation to drive ongoing improvements in efficiency, effectiveness, and customer satisfaction.
  • Knowledge Sharing: Share domain expertise and best practices with colleagues, mentor junior team members, and contribute to the development of internal knowledge repositories and training materials.

REQUIREMENTS

  • 5+ years of experience as a business analyst, preferably in the insurance or financial services industry, with a strong understanding of insurance products, processes, and regulatory requirements.
  • Proficiency in business analysis techniques and tools, such as requirements elicitation, process modeling, data analysis, and user acceptance testing.
  • Solid understanding of software development methodologies (e.g., Agile, Scrum, Waterfall) and experience working in crossfunctional teams.
  • Excellent communication skills, with the ability to effectively interact with diverse stakeholders, including business users, IT developers, executives, and external vendors.
  • Strong analytical and problemsolving skills, with a detailoriented mindset and a track record of delivering highquality solutions on time and within budget.
  • Adaptability and willingness to learn new technologies, methodologies, and domain knowledge to stay abreast of industry trends and best practices.
  • Knowledge of insurance industry standards and regulations and experience with insurance core systems is highly desirable.

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