E Commernce Operations Executive
1 week ago
- Monitor the execution of improvement plans to ensure BPO is meeting all performancerelated metrics (e.g. customer satisfaction, service level, handling time);
- Ensure SOP documentation/training material and all relevant frameworks are in place;
- Sharing performance report and raw data on a weekly basis to BPO for performance management;
- Taking note of action items and feedback on every meetings and assigning owner to each action item and following through the status of completion;
- Optimize the working processes based on any improvement opportunities found by internal colleagues or external customers;
- Review all escalation from the inhouse team and provide comprehensive feedback to BPO team;
- Work with the SOP, QA, Training and System teams to optimize new and existing processes impacting buyers/sellers/creators;
- Prompt communication and facilitate Train and Trainer on all SOP and product features update;
- Support Partner Operation Manager on all the bug issues reported by BPO team, raise on call and coordinate information needed for troubleshooting;
- Support adhoc projects and initiatives per business needs.
Salary:
RM2, RM3,500.00 per month
Schedule:
- Monday to Friday
Supplemental pay types:
- Commission pay
Application Question(s):
- What is your current salary?
- What is your expected salary?
- How long is your notice period?
-
E-commerce Operations Executive
1 week ago
Kuala Lumpur, Kuala Lumpur, Malaysia LUXASIA Full timeLuxasia Group, the leading omnichannel partner for beauty and luxury lifestyle brand distribution, retail, and e-commerce in Asia Pacific, is seeking a highly organized and motivated individual to join our team as an E-Commerce Operations Executive on a 6 months contract basis. In this role, you will play a crucial role in supporting our e-commerce...
-
Technician (M&e)
1 week ago
Kuala Lumpur, Kuala Lumpur, Malaysia E Trend Marketing Sdn Bhd Full timeAssist the Building Executive in maintenance operational matters. To maintain, troubleshoot and up keep of all M&E services to ensure that they are in good working condition at all times. Assists and perform daily maintenance work order and submit to superior upon completion. Assists and perform breakdown of Electrical, Air conditional, Plumbing and M&E...
-
Risk Operations Officer
1 week ago
Kuala Lumpur, Kuala Lumpur, Malaysia BID Operations Full timeDevelop, follow, and enhance risk management policies and procedures within the designated risk jurisdiction. Collaborate closely with the dealing and liquidity teams to effectively assess and manage operational risks. Serve as a technical liaison to stakeholders and various departments within the firm, providing clear and concise answers to complex queries....
-
Tiktok E-commerce Operations Manager
1 week ago
Kuala Lumpur, Kuala Lumpur, Malaysia aikenDigital Full timeRole Overview: The TikTok E-commerce Operations Manager is responsible for developing and executing the company's e-commerce operations strategy on the TikTok platform, driving sales growth and brand exposure, and improving user conversion rates and shopping experience.Job Responsibilities:E-commerce Strategy Planning:Develop TikTok e-commerce strategies,...
-
E-commerce Operations Intern
1 week ago
Kuala Lumpur, Kuala Lumpur, Malaysia LUXASIA Full timeSupport the end-to-end e-commerce operations on all e-Commerce platforms, primarily Shopee, Lazada and Zalora Support daily operations of our eCommerce stores and marketplaces (ie:store performance rating, ensure data accuracy, and timely reporting, etc) Support in monitoring order fulfilment & status, new product listing, GWP enrolment, promotion...
-
Customer Operation Supervisor
1 week ago
Kuala Lumpur, Kuala Lumpur, Malaysia BID Operations Full timeAt BID Operations, we are passionate about supporting our clients in their journey towards success. Our mission is to empower you to thrive by handling the essential yet time-consuming aspects of your business operations, allowing you to concentrate on strategic growth and innovation. What sets us apart is our commitment to understanding our customer's...
-
E Commerce Operation Executive
1 week ago
Kuala Lumpur, Kuala Lumpur, Malaysia Beritarian Sdn. Bhd. Full timeManage and optimize e-commerce platforms to ensure high uptime, fast load times, and seamless user experience. Coordinate with crossfunctional teams to ensure efficient ecommerce operations, including inventory management, logistics, and customer support. Analyze and report on ecommerce performance metrics to identify areas for improvement and growth...
-
Executive, E-commerce
1 week ago
Kuala Lumpur, Kuala Lumpur, Malaysia Sephora Full timeSephora, a division of LVMH - Moët Hennessy Louis Vuitton global luxury leader, is a global leader in beauty retailing. It successfully operates more than two thousand points of sale across Americas, Europe, Middle East and Asia. Its aim is to animate the most loved beauty community in the world.Sephora SEA's retail activity spans over 8 countries...
-
Executive, E-commerce
1 week ago
Kuala Lumpur, Kuala Lumpur, Malaysia Sephora Full timeSephora, a division of LVMH - Moët Hennessy Louis Vuitton global luxury leader, is a global leader in beauty retailing. It successfully operates more than two thousand points of sale across Americas, Europe, Middle East and Asia. Its aim is to animate the most loved beauty community in the world.Sephora SEA's retail activity spans over 8 countries...
-
Operations Executive
1 week ago
Kuala Lumpur, Kuala Lumpur, Malaysia Carleton Executive Search Full timeThe Operation Executive will assist with both Warehouse and related customer service.Qualifications/Experience: 12 Year(s) of working experience in the related field is required for this position. Fresh graduates or high school leavers without any working experience will be considered too.Job Requirements: Meticulous and detailed orientated Strong and proven...
-
Operations Executive
1 week ago
Kuala Lumpur, Kuala Lumpur, Malaysia Carleton Executive Search Full timeThe Operation Executive will assist with both Warehouse and related customer service.Qualifications/Experience: 12 Year(s) of working experience in the related field is required for this position. Fresh graduates or high school leavers without any working experience will be considered too.Job Requirements: Meticulous and detailed orientated Strong and proven...
-
Operations Executive
1 week ago
Kuala Lumpur, Kuala Lumpur, Malaysia Carleton Executive Search Full timeThe Operation Executive will assist with both Warehouse and related customer service.Qualifications/Experience: 12 Year(s) of working experience in the related field is required for this position. Fresh graduates or high school leavers without any working experience will be considered too.Job Requirements: Meticulous and detailed orientated Strong and proven...
-
Operation Executive
1 week ago
Kuala Lumpur, Kuala Lumpur, Malaysia Carleton Executive Search Full timeThe Operation Executive will assist with both Warehouse and related customer service.Qualifications/Experience: 12 Year(s) of working experience in the related field is required for this position. Fresh graduates or high school leavers without any working experience will be considered too.Job Requirements: Meticulous and detailed orientated Strong and proven...
-
E-commerce Supply Chain Operations Executive
1 week ago
Kuala Lumpur, Kuala Lumpur, Malaysia Intrepid Full timeAbout UsWe offer end-to-end omnichannel e-commerce management, a wide range of Digital Marketing Services and advanced Insights & Analytics, all powered by state of the art inhouse Technology to our client base of leading international brands across >10 marketplaces and multiple social platforms in all 6 SEA countries.Brands love our regional presence, our...
-
E-commerce Intern
1 week ago
Kuala Lumpur, Kuala Lumpur, Malaysia LUXASIA Full timeLUXASIA Group, the leading omnichannel partner for beauty and luxury lifestyle brand distribution, retail, and e-commerce in Asia Pacific, is seeking a highly organized and motivated individual to join our team as an E-Commerce Operations Executive on a 6 months contract basis. In this role, you will play a crucial role in supporting our e-commerce...
-
Chief Operating Officer
2 months ago
Kuala Lumpur, Kuala Lumpur, Malaysia Page Executive Full timeAbout Our Client Our client is a reputable retail pharmacy group seeking a Chief Operating Officer to spearhead and drive strategic expansion initiatives. The COO play a pivotal role in shaping the company's future, leveraging their operational expertise to ensure continued success in the dynamic pharmaceutical industry. Job Description Formulate and execute...
-
Executive - E-Commerce (
4 weeks ago
Kuala Lumpur, Kuala Lumpur, Malaysia GMG Full timeAbout GMGWith a diversified portfolio of leading sports and over 500 stores globally, inspiring, and empowering active lifestyles is at the core of what we do. Our portfolio in Asia features both home-grown concepts as well as international powerhouse brands such as RSH, Sun & Sands Sports, Nike, Columbia, Vans, Timberland and more. By providing authentic,...
-
Executive - E-Commerce (
1 week ago
Kuala Lumpur, Kuala Lumpur, Malaysia GMG Full timeAbout GMGWith a diversified portfolio of leading sports and over 500 stores globally, inspiring, and empowering active lifestyles is at the core of what we do. Our portfolio in Asia features both home-grown concepts as well as international powerhouse brands such as RSH, Sun & Sands Sports, Nike, Columbia, Vans, Timberland and more. By providing authentic,...
-
Executive - E-Commerce (
3 weeks ago
Kuala Lumpur, Kuala Lumpur, Malaysia GMG Full timeAbout GMGWith a diversified portfolio of leading sports and over 500 stores globally, inspiring, and empowering active lifestyles is at the core of what we do. Our portfolio in Asia features both home-grown concepts as well as international powerhouse brands such as RSH, Sun & Sands Sports, Nike, Columbia, Vans, Timberland and more. By providing authentic,...
-
E-commerce Executive
1 week ago
Kuala Lumpur, Kuala Lumpur, Malaysia MOMENTUM COMMERCE SDN BHD Full timeWe are hiring for Brand Account Executive (E-commerce)Company Overview:Momentum Commerce is a leading and innovative e-commerce company, dedicated to providing an exceptional online shopping experience to our customers. We are seeking a talented Brand Account Executive (E-commerce) to join our team Position:Brand Account Executive (E-commerce)Tasks &...