Vacant Possession Executive

1 week ago


Kuala Lumpur, Kuala Lumpur, Malaysia Zerin Properties Urus Harta Sdn Bhd Full time

Job Title:
Vacant Possession Executive


Job Type:
Contract

Contract Length: 9-6 months

The Vacant Possession Executive will be responsible for executing and managing the full vacant possession (VP) processes, encompassing preparation before VP to key collection

Key responsibilities include:

  • Execute and manage the complete vacant possession (VP) processes from preparation (before VP) to key collection.
  • Brief customers on the handover process, including the registration in the Handover Vacant Possession (VP) Apps, property handover, checklist, and the handover kit.
  • Attend to property owners for the vacant possession (VP) handover.
  • Coordinate defects rectification works to ensure timely resolution of filed defects.
  • Respond promptly to customer inquiries and feedback in a tactful and timely manner.
  • Keep records of customer interactions, transactions, comments, and complaints.
  • Communicate and coordinate with colleagues as necessary.
  • Provide feedback on the efficiency of the customer service process.
  • Ensure customer satisfaction and provide professional customer support.

Job Requirements:

  • Possess a minimum of SPM qualification.
  • Good command of English/Bahasa Malaysia and decent interpersonal communication skills.
  • Knowledge in Microsoft Office is required.
  • Availability to work on weekends (Saturday, Sunday, and public holidays).

Job Types:
Full-time, Contract

Contract length: 9 months

Salary:
RM2, RM3,000.00 per month

Benefits:

  • Health insurance
  • Professional development

Schedule:

  • Monday to Friday
  • Weekend jobs

Supplemental pay types:

  • Overtime pay

Experience:

Vacant Possession: 1 year (preferred)

Ability to Commute:

  • Kuala Lumpur (required)

Ability to Relocate:

  • Kuala Lumpur: Relocate before starting work (required)
Expected Start Date: 04/01/2024

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