Business Manager

2 weeks ago

Kuala Lumpur, Kuala Lumpur, Malaysia HSBC Full time

  • Job description

Why join us?


The Deputy Chief Operating Office (DCOO) organisation is constantly evolving and challenging environment which gives an opportunity to utilize your skills and strengths to accomplish the organization's goals and objectives and at the same time allows you to expand your knowledge base and supports continued personal and professional growth.


DCOO comprises a set of outcome focused service pillars including Corporate Services, Chief Control Office, DBS Transformation Services, ServCo Management, DCOO Digital and Transformation, Group Transactions Implementation, as well as regional COO oversight for Canada, LATAM and MENAT.


What you'll do:


Business Manager role will directly support the Chief of Staff and DCOO Exco in the execution of strategic priorities, actively participating in projects/initiatives to support the DCOO strategic direction.

Role holder will report to Senior Business Manager and their execution of the following duties will be integral to the successful operation of the team:

  • Support with the active management of financial plans, forecasts, and actuals working with Finance
  • Support with the active management of headcount forecasts, hiring, organisational design and location strategy
  • Support people and engagement initiatives across DCOO in conjunction with HR
  • Support communications strategy and events
  • Support project work and initiatives across the wider team agenda
  • Assist with the monthly review of performance metrics and scorecards, working with owners to action changes required to achieve targets
  • Provide administration services for key meetings; this may include undertaking secretariat duties, managing actions and planning external events and offsites
  • Prepare management reports, presentations and papers to provide periodic updates for the DCOO as required
  • Ensure that DCOO functions and regions are adhering to compliance and regulatory requirements
  • Ensure that senior management is fully prepared and briefed for key governance meetings and committees including senior executive and board forums, supplier and customer meetings, as well as regulator engagements. This includes providing strategic insight and support for any presentations, papers, briefing notes and follow up on key actions.
  • Proactively identify emerging risks and support with resolving issues
Requirements

What you will need to succeed in the role:

  • Educated to graduate degree level in a business management related field or associated relevant business experience
  • Proven ability to articulate complex issues concisely and in simple language to support problem analysis
  • Proven experience in financial budgeting, strategic planning, communication and people management processes
  • Strong understanding of the HSBC Group and its strategy, structures and processes
  • Strong knowledge of Digital Business Services or similar functions
- functionally operationally, and financially

  • Strong interpersonal skills, coupled with the ability to succeed within a matrix management structure and build and maintain regional team relationships
  • Significant analytical and project management skills and a capacity to present analytical information in understandable reports and business plans is essential
  • Ability to engage with team, colleagues and business partners collaboratively to deliver at pace
  • Ability to work well under pressure, demonstrate flexibility and adapt to rapidly changing priorities and tasks that are potentially highly restricted in nature, unpredictable, wide ranging, complex and timesensitive
  • Excellent organisational, verbal and written communication skills
  • Excellent stakeholder management, relationship management, collaboration and influencing skills

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