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Manager, Operational Excellence
2 weeks ago
If you are looking to excel and make a difference, take a closer look at us...
HLB is embarking on a comprehensive multi-year regional customer experience transformational journey encompassing products, channels and services across the different markets.
We are looking for people with highly motivated and dynamic professionals with relevant operational experience for the role of Operational Excellence, Manager to join our team.
This role reports to the Head of Department, Operational Excellence.Key Responsibilities:
- Responsible for project management, strategy planning & development, performance improvement, process reengineering and project implementation for bankwide transformation initiatives.
- Conduct indepth studies supported by quantitative analysis and interact with stakeholders to build business cases and develop solutions.
- Work and collaborate with cross functional departments and stakeholders to ensure the scope and direction of the initiatives are on track to deliver the envisioned strategic and operational benefits.
- Lead projects aimed at improving operational efficiency and reducing costs.
- Analyze data to identify operational trends and opportunities for improvement.
- Monitor the overall project progress and deliverables in meeting targets and deadlines.
- Ensure proper procedure and governance is in place during the entire project lifecycle.
Job Requirements:
- Malaysian citizen.
- Degree holder with 58 years of working experience within project management, quantitative analysis, finance/banking operations or process improvement.
- Past experiences in management consulting, process reengineering (LEAN, Six Sigma) or project management would be desirable.
- Good analytical thinker with attention to detail.
- Good understanding of process and change management.
- Able to perform work independently with minimum supervision.
We are a leading financial institution in Malaysia backed by a century of entrepreneurial heritage.
Providing comprehensive financial services guided by a Digital-at-the-Core ethos has earned us industry recognition and accolades for our innovative approach in making banking simpler and more effortless for our customers.
Our digital and physical offerings span across a vast nationwide network in Malaysia, strengthened with an expanding regional presence in Singapore, Hong Kong, Vietnam, Cambodia, and China.
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