Accounts Billing Clerk

2 weeks ago


Shah Alam, Selangor, Malaysia DOCUMENT TECHNOLOGIES SDN BHD Full time
**職責:**

1、抄表:

定期收集客戶現場影印機的儀表讀數

確保準確、及時記錄電錶讀數。

2. 計費:

根據儀表讀數和既定定價計算帳單金額。

及時向客戶開立發票。

3.數據準確性:

維護準確且最新的儀表讀數和計費資訊記錄。

識別並修正儀表讀數或計費數據中的任何差異。

4. 客戶溝通:

與客戶溝通以獲取儀表讀數並解決任何帳單查詢。

提供卓越的客戶服務並與客戶建立正面的關係。

5. 報告:

準備有關儀表讀數、計費活動和任何相關趨勢的定期報告。

6、品質保證:

實施品質控制措施,確保抄表和計費過程的準確性和完整性。

7. 合作:

與其他團隊成員密切合作,簡化流程並提高效率。

與客戶支援團隊合作,解決客戶的疑慮和詢問。

**資格:**

Ø SPM文憑或同等學歷;額外的教育或相關認證是一個優勢。

Ø 有抄表、計費或相關領域經驗者優先。

Ø 高度重視資料輸入的細節和準確性。

Ø 優秀的組織和時間管理能力。

Ø 有效的溝通和人際溝通能力。

Ø 具有英語和國語溝通和寫作能力(會說普通話者優先)

Ø Ms. Excel 中級

Ø 有使用相關軟體和工具進行資料輸入和計費的經驗者優先。
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