Floor Crew/waiter/waitress

1 week ago


Kuala Selangor, Selangor, Malaysia SNL Global Sdn Bhd Full time

Location :
Kuala Muara Kitchen, Pasir Penambang, Kuala Selangor (Bersebelahan Hotel Le-Shore)


Benefits:

-
EPF, SOCSO, EIS:

  • Uniform
  • Salary Increment

Job Requirement:

  • Passionate in learning skills in this industry.
  • Able to work quickly and efficiently.
  • Positive, responsible engaging personality and professional appearance.
  • Availability to work on weekends and holidays.
  • Good memory.
  • Creative and innovative
  • Excellent customer service
  • Training provided
  • Good communication skills (Fluent in basic English and Bahasa Malaysia)
  • Age 18 years old above are qualified to apply

Customer Service:

  • Greet customers warmly upon arrival and escort them to their tables.
  • Provide menus, answer questions about menu items, and make recommendations.
  • Take food and beverage orders accurately and efficiently.
  • Ensure special requests or dietary restrictions are communicated to the kitchen staff.

Order Accuracy:

  • Transmit customer orders to the kitchen promptly and accurately.
  • Verify the accuracy of dishes before serving them to customers.
  • Doublecheck that all requested condiments, utensils, and side items are included with each order.

Table Maintenance:

  • Set and reset tables according to the restaurant's standards.
  • Ensure tables are clean, properly arranged, and adequately stocked with flatware, glassware, and napkins.
  • Clear empty plates and glasses from tables as customers finish their meals.

Beverage Service:

  • Prepare and serve beverages.

Billing and Payment:

  • Present bills to customers and process payments accurately.
  • Return change or receipts promptly.

Customer Feedback:

  • Listen to customer feedback, address concerns, and resolve any issues promptly and professionally.
  • Report customer comments and complaints to the management.

Teamwork:

  • Collaborate with kitchen staff to ensure efficient food service.
  • Assist colleagues during busy periods.
  • Maintain a positive and cooperative working environment.

Other Duties:

  • Perform any other duties as assigned by the management or supervisors.

Salary:
RM1, RM1,700.00 per month

Benefits:

  • Additional leave
  • Free parking
  • Maternity leave
  • Meal provided
  • Opportunities for promotion

Schedule:

  • Rotational shift

Supplemental pay types:

  • Overtime pay

Education:

  • STM/STPM (preferred)

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