Territory Sales Representative

2 weeks ago


Kuala Lumpur, Kuala Lumpur, Malaysia WEBHELP Full time

Description

  • Responsible for territory and customer management and growth for the partner network or for existing customers; lead qualification, lead nurturing, lead conversion rate into opportunities, pipeline creation, closed revenue targets against the given quota.
  • Engages with various client segments directly to understand business needs and gather competitive intelligence, works closely with dedicated Client stakeholders.

Business Objectives

  • Generates and manages a pipeline of opportunities to drive penetration of assigned client segments
  • Prospects new business through leads management, teleprospecting, existing customer's engagement
  • Supports collaboration between the client and partner territory sales resources, for indirect sales

Primary Activities & Responsibilities

  • Managing assigned authorized partners or end customers via telephone to detect potential business opportunities.
  • Supporting partners or end customers on business development and tracking ongoing projects as an account manager.
  • Managing pipeline, forecasting business and develop influential relationship with existing customers.
  • Generating upsell and cross sell opportunities.
  • Administrating CRM tools, portals and SharePoint.
  • Collaborating with country field managers and engaging resources to finalize opportunities.
  • Supporting territory performance with revenue generation activities:
  • using aggressive hunting and farming techniques
- assessing customer current/future technology needs and passing indirect sales opportunities to channel partners
- engaging in follow-up discussions with customers

  • Engaging Client's Product Specialists and Sales Engineers to develop solutions across the product portfolio.
  • Presenting the Client value proposition to close deals (directly or indirectly).
  • Following up on active opportunities until the deal closes.
  • Follow up on dedicated marketing campaigns, assign leads to partner, lead followup concerning status and processing, check leads that have been converted into opportunities.

Performance Measures / KPIs

  • Revenue target/shipment
  • Pipeline creation
  • New buying customers
  • Lead qualification SLA
  • Call time

Capabilities

  • Ability to foster relationships and connections quickly and virtually
  • Customer satisfaction orientation
  • Expertise in working effectively within a virtual team, ensuring that all information is communicated completely and in a timely manner, and that the appropriate tools are used
  • Strong understanding of business and technology across Client broad portfolio that enables values selling
  • Ability to vet leads and uncover opportunity based on a quick understanding of customer needs
  • Demonstrated ability to manage a large volume of opportunities that leads to closed deals
  • Familiarity with tele sales techniques and farming accounts remotely
  • Excellent written and oral communication skills

Qualifications (Education, Certification, Training, and Experience)

  • Bachelor's degree or equivalent professional experience
  • Previous experience of indirect sales preferred
  • Interest in IT Business
  • Previous assignment in a hightech environment is highly desirable
  • High level of communication skills: both verbal and written
  • Teamoriented
  • Knowledge of [CLIENT NAME] products and services preferable
  • Fluency in English and required local native language

Physical Demands / Work Environment

  • Office Environment
  • Flexibility regarding working extensive hours during end of quarters

AJWH

Job Types:
Full-time, Permanent

Salary:
RM5, RM7,000.00 per month

Benefits:

  • Opportunities for promotion

Schedule:

  • Early shift
  • Fixed shift
  • Monday to Friday

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