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Sales Support Coordinator
2 weeks ago
Job responsibilities:
Sales:
- To receive telephone request for price quotations, orders, order changes, order for any promotions, adjustments and cancellations directly from dealers.
- To achieve and maintain rapport with customers and endeavours to quote prices predetermined by sales department.
- To liaise with the warehouse personnel on the deliveries of goods to customers.
- To retrieve customer information, stock status information, the status of purchase orders and make changes on customer purchase order.
- To take note, monitor and followup on "KIV" cases for the handle/selected sales person
Sales Support Function:
- To periodically update stock location in the computer system.
- To perform data processing operation for
b) Invoicing
c) Cash Sales
d) Credit Notes (Goods return & Cancelled invoices)
e) Credit & Debit Notes (AR)
f) Stock Transfer Note
- To ensure that the filing system for the department are updated and filed into the correct files.
- To ensure all outgoing delivery orders are recorded
- To ensure all payments relating to the sales are collected (cash sales only).
- To coordinate with Finance Department on the credit limit and A/R issues.
- Sorting of documents after endorsed by Sales Support Manager.
- To provide sales support function to the sales department, such as telemarketing
- To perform any other duties as assigned by the management to meet corporate business objectives.
Job Requirements:
- Bachelor's degree in Business Administration, Marketing, or related field.
- Experience in sales support, customer service, or related roles, also Open to Fresh Grad without working experience
- Strong organizational and multitasking skills, with the ability to prioritize tasks and meet deadlines.
- Excellent communication and interpersonal skills, with a customerfocused approach.
- Proficiency in MS Office suite and CRM software (e.g., Salesforce, HubSpot), Familiar with Excel
- Analytical mindset with the ability to interpret data and generate actionable insights.
- Detailoriented and able to maintain accuracy in data entry and documentation.
- Ability to work independently and collaborate effectively in a team environment.
- Speak basic English
Job Types:
Full-time, Fresh graduate
Salary:
RM2, RM3,000.00 per month
Benefits:
- Health insurance
Schedule:
- Monday to Friday
Supplemental pay types:
- Performance bonus
Application Question(s):
- Please rate your English language proficiency from 1 to 10.
Education:
- Bachelor's (preferred)
Language:
- Mandarin (required)
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