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IT Technical Writer
1 week ago
JOB RESPONSIBILITIES:
- Work with team of engineers and programmers to obtain an indepth understanding of the product and the documentation requirements;
- Communicate with enduser to determine the needs and requirements;
- Work with sales and marketing colleagues to ensure that the finished documentation meets product requirements;
- Produce highquality documentation that meets applicable standards and is appropriate for its intended audience;
- Write easytounderstand user interface text, online assistance and developer guides;
- Select appropriate medium, such as manuals or videos for message or audience
- Collect user feedback to update and improve content;
- Appropriate usage of photographs, drawings, diagrams, animations and charts to increase users understanding;
- Determines the clearest and most logical way to present information and instructions for greatest reader comprehension, writes and edits technical information accordingly;
- Manage updates and revisions to technical literature;
- Create and maintain the information architecture;
- Research, analyse, develop and document technical design specifications and test script;
- Standardize content across platforms and media;
- Other task as and when required
JOB REQUIREMENT:
- Minimum 2 years' experience in related field
- Proven working experience in technical writing of software documentation;
- Strong knowledge in MS Office products;
- Basic familiarity with the SDLC and software development;
- Knowledge in Adobe Illustrator and Photoshop would be added advantage;
- Good interpersonal, planning, multitasking and communication skills;
- Ability to deliver high quality documentation with paying attention to detail;
- Ability to quickly grasp complex technical concepts and make them easily understandable in text and pictures;
- Excellent written skills in Bahasa Melayu and English;
- Ability to work under pressure with tight deadline;
- Good teamwork and efficient;
- Good communication skills;
- Have positive attitude.
Job Types:
Full-time, Permanent
Salary:
RM2, RM2,700.00 per month
Benefits:
- Additional leave
- Maternity leave
- Opportunities for promotion
- Parental leave
- Professional development
Schedule:
- Monday to Friday
Supplemental pay types:
- Performance bonus
COVID-19 considerations:
Wear face mask
Ability to commute/relocate:
- Kuala Lumpur: Reliably commute or planning to relocate before starting work (required)
Education:
- Diploma/Advanced Diploma (preferred)
Experience:
- IT TECHNICAL WRITER: 2 years (preferred)
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