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Customer Service Executive
2 weeks ago
Responsibilities:
- Handling all inbound calls pertaining to customer general enquiries, complaints, comments, feedbacks and other raising issue related to the company's products.
- To exceed customers expectation in terms of customer service & accurate information.
- Work in a team to achieve the required KPI elements and SLA.
Requirements:
- Required language(s): English (able to converse in Mandarin will be an added advantage).
- Minimum 1 year of working experience in the service industry will be an added advantage for this position.
- Applicant must be willing to work on
rotational shifts and off day: - Each shift consists of 9 working hours and inclusive of 1 hour lunch for rest.
- Applicant must be willing to work in Ara Damansara, Selangor
Benefit:
- 5 working days in a week
- EPF & SOCSO
- Sick leave
- Annual leave
- Quarterly staff recognition and appreciation
- Stage: Customer Service Executive > Senior Customer Service Executive > Team Leader >Senior Team Leader > Assistant Manager > Manager > Senior Manager
Pay:
RM2, RM2,500.00 per month
Schedule:
- Rotational shift
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