Product Consultant

2 weeks ago

Subang Jaya, Selangor, Malaysia Agensi Pekerjaan Bitz (M) Sdn Bhd Full time
**Klien kami adalah syarikat teknologi global yang mereka bentuk, mengeluarkan dan menjual pelbagai produk, termasuk komputer riba, komputer meja, tablet dan telefon pintar. Mereka telah berkembang menjadi salah satu syarikat teknologi terkemuka di dunia, dengan penekanan yang kuat terhadap inovasi dan kepuasan pelanggan.**

**Lokasi Kerja: Digital Mall, Petaling Jaya**

**Tanggungjawab**:

- Mengalu-alukan pelanggan dan menyediakan perkhidmatan pelanggan yang cemerlang, menangani sebarang pertanyaan atau kebimbangan, dengan segera dan profesional.
- Membantu pelanggan dalam mencari produk yang sesuai untuk memenuhi keperluan mereka, menawarkan cadangan produk dan memberikan maklumat tentang ciri dan faedah.
- Mengekalkan persekitaran kedai yang bersih dan teratur, menyimpan semula inventori, mengatur paparan dan memastikan produk dipersembahkan dengan baik.
- Ikuti perkembangan terkini tentang pengetahuan dan promosi produk, sertai sesi latihan untuk meningkatkan kemahiran jualan dan interaksi pelanggan.
- Bekerjasama dengan ahli pasukan untuk mencapai matlamat jualan dan menyumbang kepada persekitaran kerja yang positif.

**Keperluan**:

- Mesti mempunyai kemahiran komunikasi yang sangat baik untuk berinteraksi dengan pelanggan dengan berkesan.
- Pengalaman terdahulu dalam jualan runcit, terutamanya dalam menjual komputer riba, diutamakan tetapi tidak diperlukan.
- Pemahaman asas tentang ciri dan spesifikasi komputer riba adalah perlu untuk menerangkan butiran produk kepada pelanggan.
- Keupayaan untuk bekerja waktu yang fleksibel, termasuk hujung minggu dan cuti, untuk memenuhi permintaan persekitaran runcit.
- Kemahiran perkhidmatan pelanggan yang kukuh untuk menangani pertanyaan, memberikan bantuan dan memastikan kepuasan pelanggan.
- Kesediaan untuk belajar tentang model dan teknologi komputer riba baharu untuk sentiasa dikemas kini tentang trend industri terkini.

Langkah pertama menuju kejayaan bermula dangan memohon kerja hari ini.

*******

**Our client is a global technology company that designs, manufactures, and sells a range of products, including laptops, desktops, tablets, and smartphones. They have grown to become one of the world's leading technology companies, with a strong emphasis on innovation and customer satisfaction.**

**Work Location: Digital Mall, Petaling Jaya**

**Responsibilities**:

- Welcome customers and provide excellent customer service, addressing any inquiries or concerns, promptly and professionally.
- Assist customers in finding the right products to meet their needs, offering product recommendations and providing information on features and benefits.
- Maintain a clean and organized store environment, restocking inventory, arranging displays, and ensuring products are well-presented.
- Stay up-to-date on product knowledge and promotions, participating in training sessions to enhance selling skills and customer interaction.
- Collaborate with team members to achieve sales goals and contribute to a positive work environment.

**Requirements**:

- Must have excellent communication skills to interact with customers effectively.
- Previous experience in retail sales, especially in selling laptops, is preferred but not required.
- A basic understanding of laptop features and specifications is necessary to explain product details to customers.
- Ability to work flexible hours, including weekends and holidays, to meet the demands of the retail environment.
- Strong customer service skills to address inquiries, provide assistance, and ensure customer satisfaction.
- Willingness to learn about new laptop models and technologies to stay updated on the latest industry trends.

Pay: From RM1,700.00 per month

Schedule:

- Day shift

Supplemental pay types:

- Commission pay

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