E-commerce Executive

2 weeks ago


Sungai Buloh, Selangor, Malaysia Yanling Natural Hygiene Sdn Bhd Full time

Responsibilities:

  • Oversee and manage ecommerce platforms, including Shopee, Lazada, Site Giant, Tik Tok Shop and more.
  • Ensure that product listings are consistently updated, accurate, and visually appealing to attract potential customers.
  • Monitor platform performance, identify trends, and propose strategies to enhance sales and overall customer experience.
  • Create and maintain product listings with persuasive content, encompassing product descriptions, images, and crucial details.
  • Aggressively develop new platform opportunity to grow ecommerce sales.
  • Conduct keyword research and employ optimization techniques to elevate visibility and ranking on ecommerce platforms' search results.
  • Continuously update and manage stock inventory levels to prevent overselling or stockouts.
  • Collaborate closely with the warehouse and fulfilment teams to ensure seamless order processing and timely customer deliveries.
  • Utilize paid advertising tools and strategies to amplify product listings and increase visibility.
  • Analyze advertising performance and ROI, making necessary adjustments to maximize conversion rates.
  • Monitor competitor pricing and market trends to maintain our products' competitiveness.
  • Recommend pricing adjustments based on market dynamics and our company's objectives.
  • Responsively address customer inquiries and feedback on ecommerce platforms with professionalism.
  • Resolve customer issues and complaints to uphold a positive brand image.
  • Analyze ecommerce performance data and generate regular reports on key performance indicators (KPIs).
  • Provide actionable insights and recommendations to drive continuous improvement.
  • Any other adhoc tasks as assigned.

Requirements:

  • Bachelor's degree in marketing, Business Administration, or any related field.
  • Minimum 3 years of relevant work experiences, preferable experience in ecommerce platform such as Shopee and Lazada.
  • Strong knowledge of ecommerce platforms and FMCG products especially beauty and supplement category.
  • Proficiency in marketing tools and platforms such as digital marketing advertising
  • CPASS.
  • Creative mindset with the ability to generate fresh and compelling content ideas.
  • Strong analytical skills and datadriven thinking
  • Fast learner, growth mindset, ability to work independent and multitask while being detail oriented.
  • Adaptability to meet tight deadlines and performing well under pressure.
  • Proficient in language Mandarin, English, Malay and strong communication skills
  • Possess own transport.

Pay:
RM2, RM3,200.00 per month

Benefits:

  • Free parking
  • Health insurance
  • Opportunities for promotion

Schedule:

  • Monday to Friday

Supplemental pay types:

  • Overtime pay
  • Yearly bonus


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