Customer Service
2 weeks ago
Job scope:
- Support customers to place online orders with the client.
- Processing payments and confidential client information.
- Identify and escalate priority issues through appropriate channels as and when necessary.
- Meets all key performance indicators set by the company and client.
- Adheres to the policies and procedures set by the company and client.
Job requirements:
-
Bachelor's Degree or at least Diploma or equivalent in any discipline.
- Must have B2 level English Language proficiency (reading, writing, speaking and aural comprehension).
- Minimum of 6 months work experience in customer support in any industry.
- Fresh graduates are welcome with degrees in the following disciplines: English with Communication, English for Professionals, Mass Communication, or any related field.
Job Types:
Full-time, Permanent
Pay:
RM2, RM3,000.00 per month
Schedule:
- Monday to Friday
- Rotational shift
Education:
- Bachelor's (preferred)
Language:
- Mandarin (preferred)
- English (preferred)
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