Web Store Administrator

2 weeks ago


Kuala Lumpur, Kuala Lumpur, Malaysia Tentacle Technologies MSC Sdn. Bhd Full time
Role

  • Ensure that, at all time and across all devices, the store is fully operational endtoend
  • Act as the main point of contact and focus on online store(s) updates following the Shopping guidelines
  • Work closely with the online team (graphic designers, content teams and developers) to create and update webpages and content on online stores.
  • Recommend and/or implement architecture and design code that can be easily enhanced and reused
  • Maintains style guidelines internally and externally to ensure all creative meets established quality standards.
  • Help maintain a creative and fun work environment for everyone, which promotes fresh ideas and enthusiasm around our work.

Responsibilities:

Web store(s) Management and Maintenance

Content management to ensure up-to-date content:

  • Add / remove products (SKUs) content.
  • Add / remove campaign / onsite banners and landing pages (to be delivered by Client)
  • Add / remove category, campaign and other pages
  • Content upload
  • Product and bundle offers set up
  • Private Store Creation (EPP and CEPP)
  • Ecoupon creation and management
  • Campaign spot management
  • Marcom URL generation and management
  • Source and update images
  • Setup banner (icon), assign icons, freebie/ecoupon messaging
  • Setup and update product listing pages (PLP), campaign pages and banners
  • Extract bundle ID and BTOs and associate to different stores, different categories
  • Enable product, custom bundle name, custom specifications
  • Tagging of product to correct classification
  • Retargeting products feed creation and update

Regularly monitor stores:

  • Validate against and update for web standards
  • Test browser compatibility (e.g. after new browser releases / updates)
  • Report content issue if any and work with content team
  • Issue management, escalation and logging
  • Link management
  • Pricing maintenance
  • Inventory/product status maintenance
  • Bugs resolution
  • Regular reports and performance review
  • Work with content team, catalogue team and Tier 1 partner(s) to ensure the product availability and delivery message is optimized
  • Pricing management issue monitoring
Assist with traffic-to-transaction (conversion) rate of the Web stores:

  • Conduct A/B and MVT (Multi Variant Testing) tests, e.g., layout, color, merchandising, etc
  • Incorporate user feedback based on Mouseflow and analytics data
  • Optimize for load speed, incl. scripts (JavaScript, jQuery, CSS, etc.)
  • Conduct funnel analysis: home, catalogue, product, shopping cart, and checkout

Salary:
RM3, RM8,000.00 per month

Schedule:

  • Day shift
  • Weekend jobs

Ability to commute/relocate:

  • Kuala Lumpur: Reliably commute or planning to relocate before starting work (required)

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