Guest Service Assistant

Job DetailsDorsett Hartamas, Kuala Lumpur Located in the affluent township of Hartamas with the majestic Istana Negara (National Palace) as its neighbourhood landmark, the stylishly vibrant Dorsett Hartamas Kuala Lumpur boast of 290 well-designed and furnished guestrooms and suites; complemented by 5-star service and facilities. Soft opened on 8.8.18, other...

Welcoming and receiving of guest arrivals, registering and maintaining the rapport with guest in a friendly and professional manner, cordially and with a pleasant smile. Ensure all registration cards have the proper information such as; guest's name, confirmation number, room rates, arrival and departure dates and billing instructions for guest signature....

Welcoming and receiving of guest arrivals, registering and maintaining the rapport with guest in a friendly and professional manner, cordially and with a pleasant smile. Ensure all registration cards have the proper information such as; guest's name, confirmation number, room rates, arrival and departure dates and billing instructions for guest signature....

To ensure front office team deliver the hotel standard and provide exceptional guest service at all times. Ensuring hotel guest are registered in accordance with front office policies and procedures. To ensure front office team are aware of current promotions, policies and other important information. Responsible to checking billing instructions, permanent...

Check hotel guests in and out in a warm, friendly and efficient manner. Greets all guests that may come in contact with the Reception, assisting them with information on the hotel, local attractions and services Attend Daily Shift Line-ups and read all communication and memos at the commencement of each shift. Updates folios and checks payment details of...

Job Responsibilities:In accordance with Royal Caribbean International's philosophy of Anchored in Excellence, each employee conducts oneself in a professional and courteous manner at all times. This applies to physical and verbal interactions with guests or fellow shipboard employees and/or in the presence of guest contact and crew areas.Greets all guests...

Responsibilities Register guests and assigns rooms. Accommodates special requests whenever possible. Assists in preregistration and blocking of rooms for reservations. Thoroughly understand and adheres to proper credit, and cash handling policies and procedures. Understands room status and room status tracking. Knows room locations, types of rooms available,...

Responsibilities Register guests and assigns rooms. Accommodates special requests whenever possible. Assists in preregistration and blocking of rooms for reservations. Thoroughly understand and adheres to proper credit, and cash handling policies and procedures. Understands room status and room status tracking. Knows room locations, types of rooms available,...

A Guest Service Agent provides reception services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required.What will I be doing?As Guest Service Agent, you will serve on the Front Office Team, to provide services for Guests to contribute to an overall exceptional experience from check-in...

A Guest Service Agent provides reception services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required.What will I be doing?As Guest Service Agent, you will serve on the Front Office Team, to provide services for Guests to contribute to an overall exceptional experience from check-in...

Position: GUEST SERVICES AGENT (Full time #538664)Property / Office: Mandarin Oriental, Kuala LumpurLocation: Kuala Lumpur, MalaysiaSummaryThe Guest Services Agent will meet and exceed guest expectations by providing efficient and courteous Front Desk service in accordance with Legendary Quality Experiences.The Guest Services Agent will report to the Front...

Position: GUEST SERVICES AGENT (Full time #537346)Property / Office: Mandarin Oriental, Kuala LumpurLocation: Kuala Lumpur, MalaysiaSummaryThe Guest Services Agent will meet and exceed guest expectations by providing efficient and courteous Front Desk service in accordance with Legendary Quality Experiences. Responsible to meet and greet guests at the Front...

The Guest Service Agent greets and registers guests, providing prompt and courteous service. You check guests in and out, resolving guest challenges throughout their stay in our hotel. This role upgrades guests as required and promotes the hotel's services.Your responsibilities include: Complete the registration process by inputting and retrieving...

Job Number Job Category Rooms & Guest Services OperationsLocation Fairfield by Marriott Chow Kit Kuala Lumpur, No 1 Jalan Datuk Haji Eusoff, Off Jalan Pahang, Kuala Lumpur, Malaysia, Malaysia VIEW ON MAP Schedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-ManagementPOSITION SUMMARYOrganize, confirm, process, and conduct all guest...

Guest Interaction: Greet and assist guests during checkin and checkout. Provide information about hotel services and local attractions.- Reservation Management: Handle room reservations, modifications, and cancellations. Ensure accurate recordkeeping and billing information.- Customer Service Excellence: Respond promptly to guest inquiries and resolve issues...

Additional Information (Malaysian Only)Job Number Job Category Rooms & Guest Services OperationsLocation Element Kuala Lumpur, Ilham Tower, 8 Jalan Binjai, Kuala Lumpur, Wilayah Persekutuan, Malaysia VIEW ON MAPSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-Management***Process all guest check-ins, check-outs, room assignments, and room...

Additional Information (Malaysian Only)Job Number Job Category Rooms & Guest Services OperationsLocation Element Kuala Lumpur, Ilham Tower, 8 Jalan Binjai, Kuala Lumpur, Wilayah Persekutuan, MalaysiaSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-Management***Process all guest check-ins, check-outs, room assignments, and room change/late...

Additional Information (Malaysian Only)Job Number Job Category Rooms & Guest Services OperationsLocation Element Kuala Lumpur, Ilham Tower, 8 Jalan Binjai, Kuala Lumpur, Wilayah Persekutuan, Malaysia VIEW ON MAPSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-Management***Process all guest check-ins, check-outs, room assignments, and room...

Additional Information (Malaysian Only)Job Number Job Category Rooms & Guest Services OperationsLocation Element Kuala Lumpur, Ilham Tower, 8 Jalan Binjai, Kuala Lumpur, Wilayah Persekutuan, MalaysiaSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-Management***Process all guest check-ins, verifying guest identity, form of payment,...

We are looking for a reliable Guest Service Assistant to work at our Conference & Event Centre.THE JOBSCOPE Greet caller, respond to inquiries from the callers in a professional manner. Screen calls and transfer calls to the relevant extension correctly. Handling complaints and record down in the complaint log book. Assisting Advertising & Promotion...