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Retail Sales Manager
2 weeks ago
Responsibilities
- Provides leadership, overseeing retail activities and stores.
- Reviews and analyses retail sales and operational records and reports; uses data to project sales, determine profitability and targets, and to identify potential new markets.
- Develops marketing programs and promotions to increase sales and/or introduce new products and services.
- Schedules and directs regular sales meetings and events to share information, set and revise goals, and to increase morale.
- Collaborates with executive leadership to develop territories, sales quotas, and strategies.
- Maintains knowledge of market, competition, and best practices and trends in sales techniques and strategies.
- Supervise and guide staff towards maximum performance
- Monitor stock levels and purchases and ensure they stay within budget
- Deal with complaints from customers to maintain the store's reputation
- Ensure the store fulfils all legal health and safety guidelines
- Performs other duties as assigned
Requirements:
- BSc/BA in business administration, sales or relevant field; MSc/MA is desirable.
- Proven experience as retail manager or in other managerial position.
- Excellent organizing and leadership skills.
- Outstanding communication and interpersonal abilities.
- Excellent sales and customer service skills, with proven negotiation skills.
- Excellent math skills to draft and implement budgets and conduct data analysis.
- Thorough understanding of company products and/or services, and those of immediate competitors in the surrounding market.
- Knowledge of retail management best practices
- Commercial awareness.
- Proficient with Microsoft Office Suite or related software.
Salary:
RM5, RM6,000.00 per month
Benefits:
- Opportunities for promotion
- Professional development
Schedule:
- Monday to Friday
Supplemental pay types:
- Commission pay
- Performance bonus
Education:
- Diploma/Advanced Diploma (preferred)
Experience:
People Management: 1 year (preferred)
- Retail management: 1 year (required)
Language:
- Chinese (required)
Ability to Commute:
- Petaling Jaya (required)
Ability to Relocate:
- Petaling Jaya: Relocate before starting work (required)
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