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Market Researcher
2 weeks ago
What will be your job overview?
- As a User Researcher, you will be responsible for research goals through project management and delivery of actionable insights which integrate into one of the beknown ecommerce's product design practice.
- Oversee the design and execution of usability testing for E-Commerce Design Studio.
- Conduct qualitative research through discussion guide development and moderation.
- Present research findings and translate them into actionable recommendations using MS PowerPoint.
- Support the user research team on any other adhoc projects.
- Work crossfunctionally with relevant stakeholders (Product Managers, UX Designers), vendors and other collaboration teams.
What will be your daily jobs tasks?
- Primarily involve Usability Testing, Discussion Guide Writing, Moderation and Reporting
- Plan and Setup Unmoderated and Moderated Usability Testing and Eye Tracking studies with UX Designers on UXArmy tool.
- Analyze results for Design Studio team.
- Develop Discussion Guides for Moderated Usability Testing, Indepth Interviews (IDIs), Focus Group Discussions (FGDs) and Online Communities/Diaries.
- Develop scenarios, tasks, success criteria for Moderated and Unmoderated Usability Testing and Eye Tracking studies.
- Qualitative analysis and reporting of projects.
- Moderate of IDIs and FGDs when required, support other qualitative and quantitative or mixed
- Translate documents from English to local language.
Whom we seek?
- At least 12 years' working in a research or insights agency in a QUALITATIVE research role with knowledge or understanding of QUANTITATIVE research.
- Fluent in written and spoken English and local language.
- Independent & a selfstarter, taking initiative to keep relevant partners in the loop Required skill(s): Advanced computer navigation skills, MS Office.
- Familiar with using Lazada, Shopee and other competitor ecommerce brands.
- Able to start on
1st September Buyout is available)
Job Types:
Full-time, Permanent
Salary:
Up to RM5,000.00 per month
Benefits:
- Health insurance
- Maternity leave
- Opportunities for promotion
- Parental leave
- Professional development
Schedule:
- Fixed shift
- Monday to Friday
Application Question(s):
- When is the earliest you able to start?
Experience:
- Market research: 1 year (preferred)
Ability to Commute:
- Cyberjaya (required)
Expected Start Date: 09/01/2023
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