Market Researcher

2 weeks ago


Cyberjaya, Selangor, Malaysia Career International Fos Sdn. Bhd Full time

What will be your job overview?

  • As a User Researcher, you will be responsible for research goals through project management and delivery of actionable insights which integrate into one of the beknown ecommerce's product design practice.
  • Oversee the design and execution of usability testing for E-Commerce Design Studio.
  • Conduct qualitative research through discussion guide development and moderation.
  • Present research findings and translate them into actionable recommendations using MS PowerPoint.
  • Support the user research team on any other adhoc projects.
  • Work crossfunctionally with relevant stakeholders (Product Managers, UX Designers), vendors and other collaboration teams.

What will be your daily jobs tasks?

  • Primarily involve Usability Testing, Discussion Guide Writing, Moderation and Reporting
  • Plan and Setup Unmoderated and Moderated Usability Testing and Eye Tracking studies with UX Designers on UXArmy tool.
  • Analyze results for Design Studio team.
  • Develop Discussion Guides for Moderated Usability Testing, Indepth Interviews (IDIs), Focus Group Discussions (FGDs) and Online Communities/Diaries.
  • Develop scenarios, tasks, success criteria for Moderated and Unmoderated Usability Testing and Eye Tracking studies.
  • Qualitative analysis and reporting of projects.
  • Moderate of IDIs and FGDs when required, support other qualitative and quantitative or mixed
- methodology projects.

  • Translate documents from English to local language.

Whom we seek?

  • At least 12 years' working in a research or insights agency in a QUALITATIVE research role with knowledge or understanding of QUANTITATIVE research.
  • Fluent in written and spoken English and local language.
  • Independent & a selfstarter, taking initiative to keep relevant partners in the loop Required skill(s): Advanced computer navigation skills, MS Office.
  • Familiar with using Lazada, Shopee and other competitor ecommerce brands.
  • Able to start on
    1st September Buyout is available)

Job Types:
Full-time, Permanent

Salary:
Up to RM5,000.00 per month

Benefits:

  • Health insurance
  • Maternity leave
  • Opportunities for promotion
  • Parental leave
  • Professional development

Schedule:

  • Fixed shift
  • Monday to Friday

Application Question(s):

  • When is the earliest you able to start?

Experience:

  • Market research: 1 year (preferred)

Ability to Commute:

  • Cyberjaya (required)
Application Deadline: 08/31/2023

Expected Start Date: 09/01/2023
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