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Telesales Associate I Forex I Vietnam Market
2 weeks ago
What will you be doing:
- Engage with potential clients through telesales to promote our Retail FX & CFDs products.
- Handle customer inquiries, provide information, and address concerns to ensure a positive customer experience.
- Assist clients in the account opening process and guide them through the onboarding journey.
- Collaborate with the sales and marketing teams to implement strategies for client conversion and retention.
- Stay informed about industry trends, market changes, and our products to better assist clients.
Who are we looking for:
- Bachelor's degree in any related field is a must
- Fluent in both English and Vietnamese.
- Minimum of 1 year of experience in telesales or customer handling, preferably in financial services.
- Knowledge or experience in the FX & CFDs industry will be considered a significant advantage.
- Strong interpersonal skills with the ability to build rapport and trust with clients.
- Resultsoriented with a focus on meeting and exceeding conversion targets.
- Excellent communication skills, both verbal and written.
Additional Information:
- Relocation assistance will be provided, including Visa support, flight tickets, and a relocation assistance allowance.
Pay:
RM4, RM4,500.00 per month
Benefits:
- Gym membership
- Health insurance
- Maternity leave
- Opportunities for promotion
- Parental leave
- Professional development
Supplemental pay types:
- Commission pay
Application Question(s):
- Are you willing to relocate to Malaysia?
Education:
- Bachelor's (required)
Experience:
- Telesales: 1 year (required)
Language:
- English (required)
- Vietnamese (required)
Expected Start Date: 06/24/2024
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